Academic Records and Registration Coordinator in Harrisburg, Pennsylvania at Harrisburg University

The Academic Records and Registration Coordinator administratively supports HU programs and students by coordinating courses, managing student records, and facilitating communication among stakeholders.

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KEY ACCOUNTABILITIES

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EXPECTATIONS OF ALL STAFF

• Advises the manager when:
  • An assignment is not understood.  
  • An assignment conflicts with knowledge of the circumstances, current skills, or available time/resources.  
  • Obstacles to completing the assignment exist or are likely to occur.  
  • Opportunities to better complete or improve the assignment exist or may occur.  
• Understands and demonstrates our cultural expectations.

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MINIMUM ROLE REQUIREMENTS

• Bachelor's degree or equivalent work experience.
• Two years of higher education experience preferred.
• Excellent computer skills, including knowledge of Microsoft Office, spreadsheets, and document merging.
• Strong verbal and written communication skills, customer service, record keeping, and attention to detail.
• Ability to work independently, think ahead, multitask, and possess excellent time management and organizational skills.
• General understanding of federal, state, and local regulations as they apply to student records (i.e., FERPA, HIPAA, PDE, etc.) and best practices related to academic policies and procedures.
• Proficiency in Windows and Microsoft Office computer systems, student information systems, online student support tools, and learning-management systems used in HU Online workflows.
• Ability to manage online student records and documentation in compliance with FERPA and institutional confidentiality standards.

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WORK HOURS

The university work week is Sunday through Saturday. Most employees are expected to work within the core hours of 8:00 am to 5:00 pm, Monday through Friday. To accommodate business needs, employees may be assigned to other workdays and/or hours, including weekends and evenings, and may be required to work overtime.