Business Operations Coordinator in Charlotte, North Carolina at Roman Catholic Diocese of Charlotte

POSITION SUMMARY:

The Business Operations Coordinator is responsible for accounting, purchasing and procurement, processing technology invoices, vendor-management, and other administrative tasks that support the operations of the Technology Services Office. This position coordinates with the Accounting Department and vendors to resolve billing issues, manages technology subscriptions and software licensing records, and prepares financial and operational reports. The position serves as a key liaison between Technology Services, Accounting, vendors, and the organization's managed entities.

KEY RESPONSIBILITIES:

· Regularly communicate with and take directions from the Technology Services Director

· Process technology invoices for payment

· Respond to billing inquiries from Diocesan entities in coordination with the Diocesan Accounting Department; leverage relationships with vendors to negotiate and resolve identified billing issues and solutions for refunds and credits

· Handle all aspects of purchasing and procurement for technology orders

· Purchase technology equipment i.e., networking, computers, printers, and accessories from a variety vendor partners

· Receive and log equipment

· Process equipment returns when necessary

· Manage subscription renewals for technology equipment and systems

· Daily work using Microsoft Excel, Teams, Outlook, and Word

· Collect, review, analyze data and prepare reports, charts, budgets, and other presentation materials

OTHER RESPONSIBILITIES:

· Provide exceptional customer service, both in-person and via phone calls and/or MS Teams video calls

· Respond to and/or route routine inquiries from external and internal sources

· Work with vendors and other office personnel in coordinating installation of technology assets for all managed entities

· Participate with the organization’s technology team by articulating perceived improvements in business-related internal processes

· Performs other duties as assigned

POSITION REQUIREMENTS:

Education

· Bachelor’s degree in Accounting, Business Administration, Finance, Information Systems, or related field preferred, but not required

Experience

· Minimum 3 years of AP and/or purchasing experience. Candidates with bachelor’s degree in Accounting, Business Administration, Finance, Information Systems, or related field may also be considered in lieu of minimum work experience

· Prior accounting software experience highly preferred. Experience utilizing Sage Intacct software is a plus

· Experience purchasing technology is desirable

Skills

· Quick learner with the ability to adapt, problem-solve, and perform effectively in a fast-paced work environment

· Functions independently and as part of a team

· Must be able to demonstrate organizational skills

· Intermediate to advanced Excel skills with ability to build and modify basic functions, and create pivot tables, graphs and charts

· Must have excellent communication skills

· Must be comfortable working with numbers and financial data

· Must be able to demonstrate attention to detail