Operations Administrator in Columbus, Ohio at DICOM JD LLC

This Full-Time Operations role is a Tuesday to Saturday shift from 8:00am to 4:00pm.

Processor/Admin position description/responsibilities

· Support Terminal Supervisor with coordinating day-to-day operational processes, including reporting to Senior Management on operations.

· Administrative tasks including Phone, email communication, reporting, and documentation

· Act as a key point of contact for internal customer service and customers, resolving issues and ensuring high service standards

· Provide dispatch support (Geotab), assisting drivers with routing, misdirects, and on-road issues

· Review and document driver feedback, identifying and helping resolve delivery and equipment issues

· Process and track exceptions including A&I, OS&D, dock checks, and yard reports

· Prepare shipping labels and required documentation using various shipping systems including UPS, USPS, Logilfow and our own proprietary system.

· Coordinate with third-party carriers regarding pickups and shipment details

· Track and manage returns, including totes, skids, ropaks, and misdirected freight

· Ensure compliance with company policies, procedures, and safety standards (PPE), and participate in EH&S initiatives and promote a safe work environment

· Verify freight and complete inventory checks during loading and unloading

· Monitor and maintain office and operational supplies

· Track driver equipment (phones, keys, fuel cards) and follow up on discrepancies

· Support additional tasks and projects as assigned including other warehouse duties/ projects as assigned by management, Including audit warehouse processes, loading, cross-docking, processing and labeling

Requirements:

· HS Diploma and Equivalent

· Microsoft office / Suite: Word, Excel, power point, One Drive & Outlook.

· Must be flexible and able to work required overtime when needed

· Timely and efficiently completion of tasks and responsibilities

· Excellent attendance history/record

· Promotes teamwork and cooperative efforts

· Must be able to perform basic arithmetical calculations including addition, subtractions, division and multiplication

· Must be able to interact well with others

· Must be capable of working under tight constraints in a high-volume environment with multiple priorities