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Healthcare Performance Improvement Specialist in Palm Springs, Florida at PBACO Holding LLC

Recently UpdatedSalary: $65000 - $70000Job Function: Human Resources
PBACO Holding LLC
Palm Springs, Florida, 33406, United States
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Job Description

Summary

This is an individual contributor role with no direct reports.

The Healthcare Performance Improvement Manager drives measurable improvements in quality, patient outcomes, and cost of care within a value-based care environment. This role supports performance across programs such as Accountable Care Organizations (ACO), Medicare Advantage, and other risk-based or population health models.

Working in close partnership with clinical, operational, and analytics teams, this role identifies performance gaps, implements data-driven interventions, and supports providers in achieving sustainable improvements across healthcare quality and utilization metrics.

Key Responsibilities

Performance Improvement & Value-Based Care

  • Lead initiatives to improve performance across healthcare quality measures (e.g., CMS, HEDIS) and cost/utilization metrics
  • Identify care gaps and variation in performance using clinical, claims, and operational data
  • Implement evidence-based strategies to improve outcomes, including care gap closure, chronic disease management, and utilization reduction
  • Drive improvements in areas such as readmissions, emergency department utilization, and preventive care

Data Analysis & Reporting

  • Analyze healthcare performance data, including quality metrics, utilization trends, and risk adjustment indicators (RAF/HCC), to identify opportunities
  • Monitor and report on KPIs related to quality, cost, and patient outcomes
  • Translate data into actionable insights for clinical and operational leaders

Provider & Stakeholder Engagement

  • Partner with physicians, care teams, and operational leaders to drive performance improvement initiatives
  • Support provider education on quality metrics, documentation, and value-based care expectations
  • Collaborate with internal teams and external partners, including payers, as needed

Regulatory & Program Alignment

  • Support initiatives aligned with CMS programs, including MSSP, Medicare Advantage, and other value-based models
  • Stay current on changes in healthcare quality programs and reimbursement models

Operational Execution

  • Lead cross-functional initiatives and ensure execution of performance improvement efforts
  • Coordinate with care management, analytics, and operations teams
  • Track progress and ensure accountability for outcomes
Qualifications

Required Experience

  • Minimum 3+ years of experience in healthcare performance improvement, quality improvement, population health, or healthcare operations
  • Experience working with healthcare quality metrics (e.g., CMS measures, HEDIS) and/or utilization management
  • Demonstrated ability to drive improvements in patient outcomes, quality performance, or cost of care

Skills & Competencies

  • Strong understanding of value-based care concepts and healthcare quality measurement
  • Experience analyzing healthcare data (clinical, claims, or operational)
  • Familiarity with care gap identification, population health strategies, or utilization management
  • Exposure to risk adjustment (RAF/HCC) preferred
  • Ability to work with and influence clinical stakeholders
  • Strong communication, analytical, and problem-solving skills

Education

  • Bachelor’s degree in healthcare administration, public health, nursing, or related field required
  • Master’s degree preferred

Preferred (Not Required)

  • Experience working in an ACO, Medicare Advantage plan, CIN, MSO, or similar environment
  • Experience with CMS programs such as MSSP or Star Ratings
  • Lean Six Sigma or performance improvement certification

Job Location

Palm Springs, Florida, 33406, United States

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