Bellman in Lake Buena Vista, Florida at RESORT PORTER LLC

Join our team as a Bellman at one of our resort locations! We are looking for friendly, energetic, and service-oriented individuals who are passionate about creating memorable guest experiences,

Responsibilities

• Greet guests with a warm, professional, and friendly demeanor upon arrival.
• Assist with the unloading and loading of luggage from vehicles.
• Read and match luggage tags, write claim tickets and detach portion to provide to guest.
• Escort guests to their accommodations and explain room amenities and hotel facilities.
• Handle luggage storage and retrieval services.
• Provide local area information, including attractions, restaurants, and directions.
• Maintain an organized and secure luggage storage area.
• Report any damaged or missing luggage to management.
• Operate luggage carts, trolleys, or other equipment safely.
• Follow safety protocols to prevent accidents and ensure guest and personal safety.
• Uphold resort standards, values, and image at all times.
• Other duties as assigned.

*This is a tipped position.

High School diploma or equivalent (preferred).

Previous experience in hospitality, customer service, or as a bell attendant.

Strong interpersonal and communication skills.

Professional appearance and demeanor.

Ability to work a variety of shifts including AM shifts, PM shifts, weekends and holidays.

Standing, sitting, walking, repetitive movement, lifting heavy items (up to 70 pounds).

Benefits:

401(k)

Employee Assistance Program

Medical, Dental, Vision Insurance

Pet Insurance

Life Insurance