Fulfillment Specialist- On Call in Grand Rapids, Michigan at Our Daily Bread Ministries

On-Call | On-Site – Grand Rapids, MI

Are you detail-oriented, dependable, and energized by working in a fast-paced warehouse environment? At Our Daily Bread Ministries, we are a global, mission-driven organization committed to helping people engage with God’s Word.

As a Fulfillment Specialist, you will play a key role in ensuring ministry resources reach constituents accurately and on time. From picking and packing orders to preparing shipments and applying postal regulations, your work helps support global Bible engagement by delivering products and resources to people around the world.

• Accurately pick, pack, and ship orders using warehouse management systems (WMS), scanning tools, and packaging equipment.
• Conduct quality checks to ensure orders are accurate, complete, and fulfilled on time.
• Package shipments according to carrier requirements using appropriate materials and methods.
• Use shipping software to process orders, select shipping methods, and generate shipping labels.
• Apply postal regulations and shipping requirements when preparing outgoing mail and parcels.
• Adapt to changing shipping procedures, carrier requirements, and operational processes.
• Consistently meet or exceed established productivity and quality standards (KPIs).
• Communicate with supervisors and management regarding workflow, scheduling, and operational needs.
• Collaborate with internal Our Daily Bread Ministries teams regarding shipment requests and fulfillment support.
• Maintain a safe, organized, and efficient work environment while following all quality and safety procedures.

• High school diploma or GED required.
• Previous experience using a Warehouse Management System (WMS) preferred.
• Familiarity with shipping carriers and processes, including USPS, UPS, and FedEx, preferred.
• Experience using computers for routine tasks such as data entry, label generation, and communication.
• Ability to learn and apply shipping rules, postal regulations, and fulfillment procedures.
• Strong attention to detail and commitment to accuracy.
• Ability to work independently and as part of a team in a fast-paced environment.
• Strong organizational and communication skills.
• Ability to consistently meet performance and productivity expectations.

• Ability to stand for extended periods.
• Ability to perform repetitive motions throughout the workday.
• Frequent bending, lifting, pulling, and twisting.
• Ability to work safely with or around warehouse machinery and equipment.
• Ability to safely handle materials and packages in a fulfillment environment.

• A mature Christian faith and passion for global Bible engagement and discipleship.
• Commitment to the ministry’s mission, values, and Statement of Faith.
• A life consistent with biblical principles, including a commitment to Bible engagement and ongoing spiritual growth.
• A desire to serve as part of a Christ-centered ministry impacting people worldwide.

Help ensure ministry resources reach individuals and communities around the world, supporting global Bible engagement and discipleship.

Work in a faith-based, collaborative environment grounded in Scripture and committed to serving others.

Play an important role in delivering resources that encourage, equip, and strengthen people in their faith journeys.

Join a dedicated team that values excellence, stewardship, collaboration, and continuous improvement.

Serve with purpose. Make an impact. Help deliver resources that connect people with God’s Word around the world.