Restaurant Operations Manager in Keene, New Hampshire at Revo Casino and Social House

Welcome to Revo Casino and Social House!

At Revo Casino and Social House, we celebrate the spirit of rebellion, creating a dynamic and engaging environment for both our guests and team members. Our brand thrives on breaking the mold and delivering fun, bold, and unconventional experiences, making it a fantastic place to work and grow your career.

We emphasize individuality and encourage our team members to be themselves. We’re not stuffy or corporate—we believe in having fun and creating a welcoming, vibrant atmosphere. Our workplace fosters camaraderie, creativity, and a bit of rule-breaking, ensuring everyone feels valued and motivated to unleash their inner rebel.

Beyond the casino floor, we are deeply committed to supporting the communities in which we operate. Each year, we contribute more than $20,000,000 to various charitable causes, reflecting our dedication to making a positive impact.

Join us at Revo Casino and Social House, where your talents will be celebrated, your rebellious spirit will be embraced, and you’ll be part of a team that truly makes a difference.

Position Summary:

A Food and Beverage Manager is responsible for overseeing the daily operations of food and drink service in an establishment. This role involves managing staff, planning menus, ensuring quality service, and maintaining inventory. The manager also focuses on budgeting, cost control, and compliance with health and safety standards. Effective communication with both staff and patrons, along with strong leadership skills, is crucial for success in this position. Additionally, the manager may be involved in event planning, marketing, and vendor relations to enhance the overall guest experience and drive business growth.

Essential Responsibilities:
1. Supervising, training, and scheduling staff to ensure efficient operation.

2. Collaborate with the kitchen crew members, including the Regional F&B Manager, to plan menus, considering customer preferences and budget constraints.

3. Ensuring food and drink quality meets standards and guest expectations.

4. Monitoring and maintaining stock levels, minimizing waste, and controlling costs.

5. Overseeing customer interactions and addressing concerns to enhance satisfaction.

6. Upholding hygiene, safety, and sanitation standards in the food and beverage areas.

7. Managing financial aspects, including budgeting, cost analysis, and implementing measures to control expenses.

8. Coordinating and organizing special events, functions, or catering services.

9. Establishing and maintaining relationships with suppliers and negotiating contracts.

10. Develop strategies to promote food and beverage offerings and increase sales.

11. Providing regular reports to higher management on performance, sales, and other relevant metrics.

12. Be prepared to undertake other duties as assigned, contributing to the smooth operation of the team.

Position Qualifications:

· A degree in hospitality management, culinary arts, or a related field preferred.

· Several years of experience in the food and beverage industry, with progressive roles in management.

· Strong leadership and team management abilities to oversee staff effectively.

· Excellent communication and customer service skills to interact with guests and address concerns.

· Familiarity with food safety regulations and commitment to maintaining hygiene standards.

· Flexibility to handle diverse tasks and adapt to changing circumstances.

Physical Requirements:

Ability to work in an environment with moderate to loud noise levels, and varied light levels, including flashing lights. Ability to stand, walk, bend for entire shift.

A list of physical demands, equipment, & work environment demands can be reviewed in Human Resources. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We celebrate diversity and believe that our differences make us stronger. We're an equal opportunity employer and welcome applications from all backgrounds, regardless of race, color, religion, sex, national origin, age, disability, or any other legally protected status.

The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.

Benefits:

401(k) matchingDental insuranceEmployee assistance programHealth insuranceLife insurancePaid time offVision insurance