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Business Analyst- Raleigh, NC- hybrid in Raleigh, North Carolina at INFO ORIGIN INC

NewSalary: $52.00 - $55.00/hrJob Function: General Business
INFO ORIGIN INC
Raleigh, North Carolina, 27601, United States
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Job Description


Position Title
Business Analyst- Expert
Position Type
Contract
Duration
Long Term
Interview Type
Web Cam
Country
USA
Work Location
Raleigh, NC
Work Preference
Hybrid

1. Role Responsibilities
  • Lead elicitation, analysis, and validation of:
    • Business requirements
    • Functional requirements
    • Non-functional requirements
    • Compliance requirements
  • Act as liaison between:
    • Business stakeholders
    • DMV operations
    • IT teams
    • AWS/cloud architects
    • Vendors
  • Support statewide Cloud POS Modernization initiative
  • Translate modernization challenges into actionable requirements:
    • PCI DSS compliance risks
    • Duplicate charges
    • Refund delays
    • Device management limitations
    • NFC/contactless payment issues
  • Develop:
    • User stories
    • Acceptance criteria
    • Process workflows
    • Data-flow diagrams
    • Integration specifications
  • Support enterprise integration between:
    • Cloud POS systems
    • DMV backend systems
    • Financial/payment platforms
  • Coordinate and support:
    • UAT testing
    • Pilot planning
    • Rollout readiness
    • Training coordination
    • Device deployment planning
  • Validate:
    • System performance
    • Stability
    • Compliance alignment
    • Customer experience improvements
  • Evaluate cloud-hosted transactional systems for:
    • Scalability
    • Performance optimization
    • Reliability
2. Role Requirements
  • Minimum 7+ years of experience as:
    • Business Analyst
    • Systems Analyst
    • POS/Payments Business Analyst
    • Enterprise Business Analyst
  • Strong experience with:
    • Cloud-hosted POS systems
    • Payment processing platforms
    • Enterprise modernization initiatives
  • Experience with:
    • AWS cloud environments
    • Cloud integrations
    • API-based payment systems
    • Data synchronization
  • Strong knowledge of:
    • PCI DSS v4.0
    • P2PE
    • Encryption
    • Tokenization
  • Experience supporting:
    • UAT execution
    • Enterprise testing
    • Compliance validation
  • Understanding of:
    • NFC/contactless payment systems
    • Payment device management
    • Cashiering operations
  • Ability to work with:
    • Executive leadership
    • Technical teams
    • Vendors
    • Field operations teams
  • Experience supporting:
    • Large-scale rollouts
    • Cloud modernization projects
    • Enterprise integrations
3. Skills RequiredCore Business Analysis Skills
  • Requirements elicitation
  • BRD / FRD creation
  • User stories
  • Acceptance criteria
  • Workflow analysis
  • Gap analysis
  • Compliance documentation
  • Stakeholder management
  • UAT coordination
Cloud & Technical Skills
  • AWS
  • Cloud-hosted POS systems
  • Cloud payment platforms
  • API integrations
  • Data synchronization
  • Enterprise integrations
  • Transaction processing systems
  • Performance optimization
  • Cloud architecture understanding
Payment & POS Domain Skills
  • Point-of-Sale (POS)
  • Payment processing
  • NFC/contactless payments
  • Cashiering systems
  • Payment device management
  • Financial reconciliation
  • Refund processing
  • Duplicate charge handling
Security & Compliance Skills
  • PCI DSS v4.0
  • P2PE
  • Encryption
  • Tokenization
  • Compliance validation
Testing & Deployment Skills
  • User Acceptance Testing (UAT)
  • Test validation
  • Rollout planning
  • Operational readiness
  • Pilot execution

Job Location

Raleigh, North Carolina, 27601, United States

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