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Clinical Resource Supervisor - Emergency Services at Berkshire Health Systems – Pittsfield, Massachusetts

Berkshire Health Systems
Pittsfield, Massachusetts, 01201, United States
Posted on
Updated on
Recently UpdatedJob Function:Admin/Clerical/Secretarial

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About This Position

Clinical Resource Supervisor - Emergency Services

  • JOB SUMMARY
    • The Clinical Resource Supervisor (CRS) plays a key leadership role in advancing patient care quality, staff development, and operational excellence across shifts. Working closely with the Administrative Director, this dynamic position provides real-time support to hospital teams, ensuring optimal patient flow, effective staffing, and a consistent high standard of care. The CRS strengthens engagement through visible leadership, rounding on staff and patients, mentoring nurses at the bedside, and supporting a superior patient experience.

  • JOB REQUIREMENTS
    • Experience:
      • Five years of Emergency nursing experience.
      • Teaching experience preferred.
      • Leadership experience required.
      • Experience with electronic medical record and clinical documentation systems required.
    • Education:
      • BSN required
      • MSN preferred
    • Licensure & Certifications:
      • RN - Current RN License in MA
      • CPR
      • ACLS
  • SKILLS & ABILITIES
    • Knowledge of software applications (Outlook, Microsoft) required.
    • Maintain professionalism and act as role model.
    • Demonstrates leadership and communicates a strong work ethic and commitment toward service excellence.
    • Excellent interpersonal skills; communicates effectively with patients, family members, physicians, senior leadership and staff.
    • Well organized and able to prioritize a variety of complex assignments simultaneously. Meets deadlines in a timely manner.
    • Demonstrates understanding of local, state and federal regulating agencies (DCF, DPH, TJC).
    • Demonstrates dependability and transparency.
    • Documented effectiveness in confronting problems and resolving conflict.
    • Strong clinical knowledge, mentoring skills, and the ability to influence and inspire others.
    • Proven problem-solving and communication skills in fast-paced environments.
    • Flexibility to work a variable schedule including evenings, weekends and occasional nights.
  • WORKING RELATIONSHIPS
    • Title of position(s) supervised:
      • RN's, LPN's, NA's, Unit Coordinators, Unit Assistants, sitters.

Job Location

Pittsfield, Massachusetts, 01201, United States

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