Property Researcher (Liens/Estoppel) at Exacta Land Surveyors LLC – Cleveland, Ohio

EXACTA Land Surveyors is one of the nation’s premier residential and commercial land surveying companies. Exacta provides services in Ohio, Illinois, Maryland, Virginia, Florida, and Texas. Services include all types of residential, commercial, construction and ALTA/NSPS surveys with a commitment of accurate and timely delivery to our clients. Our professional products provide an important component for real estate-type transactions involving buyers and sellers, title companies, lenders, attorneys, and real estate agents.

Liens Researcher Position Summary

This position is responsible for various tasks related to the Liens Production Department. Direct client engagement to perform lien search orders & estoppel reports for clients in the real estate industry. The work is performed in an office setting with moderate noise levels. Work schedule is Mon & Fri remote, Tues – Thur in office. This job may require the employee to stand, walk, sit, use hands, read, talk, or hear. The employee must lift and/or move up to 10 - 25 pounds. Specific vision abilities include close vision.

Liens Researcher Position Responsibilities

• First-line research and ordering of property account information from municipal agencies and other offices as required, including verifying client-provided and, in some cases, procedural information
• Monitoring an open order work queue, following up on requests and assembling final products to meet client deadlines.
• Raise issues/concerns to Supervisor and work together to resolve them in a timely manner.
• Meet personal productivity, accuracy, and quality goals.
• Provide a high level of internal and external customer satisfaction.
• Adherence to Exacta’s policies and procedures.

Perform all duties as assigned to meet business needs in a safe, ethical, and professional manner. ?

Liens Researcher Skills and Experience

• Minimum of high school diploma/GED diploma required; Associates / Technical Degree or higher preferred.
• 1+ year of client/customer service experience.
• Able to communicate and respond to questions in a professional and knowledgeable manner ensuring positive business outcomes; assertive problem-solver and action-oriented team player. Must have a relentlessly positive, flexible, do-whatever-it-takes attitude; must be fast on your feet, poised under pressure, and committed to client service.
• Ability to balance the workload to accommodate demands of the job and exceed client expectations.
• Proficient in the independent application and use of job-related software/e-technology/cloud-based solutions.
• May require a valid Driver’s License and maintain appropriate Automobile Insurance.
• Must be motivated and engaged. Creative thinking, critical thinking, and the ability to approach situations from multiple angles to obtain the necessary information is crucial.

Company Benefits

• Competitive Salary
• Medical/Dental/Vision Insurance
• Company-Sponsored Life & Disability Insurance
• Voluntary Benefits – Accident, Critical Illness, Life, Short & Long-Term Disability
• Health Savings Account
• 401(k) with company match
• Paid Holidays
• Paid Time Off
• Childbirth Recovery Leave

EXACTA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. ?This policy applies to all conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Exacta Employee Value Proposition

Exacta offers a fulfilling career where your contributions are valued, and you can make a difference. Exciting career advancement opportunities, a clear path for professional development, competitive pay, and benefits are available for each team member.

Exacta is a mission and values-driven organization. At our core, Exacta’s mission is to “provide peace of mind to our clients and make their lives easier”. We perform that mission with a commitment to always doing the right thing – for our clients, for our team members, and for the community.

Join our rapidly growing company where you’ll be surrounded by colleagues who care and who will inspire and challenge you each and every day!

Exacta – Unlimited Boundaries!