Fiscal Associate II (Financial Operations) in Eau Claire, Wisconsin at Eau Claire, City of (WI)

Are you a leader who works well in a cooperative team environment? We are currently accepting applications for a go-getter to join our team as a Fiscal Associate II in our Financial Operations Division! Duties include handling financial related aspects of utility billing, accounts receivable, collections, licensing, special assessments, and other revenue channels; customer service at the treasury counter, over the phone, and via email; preparation of analytical and statistical reports; and more.

Requirements:

• Associate’s degree in accounting, business, or a related field OR an equivalent combination of education and experience

Preferred Qualifications:

• Bachelor’s Degree in a related field
• Customer service skills

Additional Reasons to Apply:

• Eligible for a hybrid work schedule (up to 2 days per week) after 6 months of successful City employment
• Receive 40 hours of vacation on your first day of employment, plus earn 80 hours of additional vacation time in the first year
• Receive 3 paid floating holidays and 8 paid regular holidays (in a calendar year)
• Potential to qualify for Public Service Loan Forgiveness
• Other excellent fringe benefits (paid sick leave, health insurance, life insurance, etc.)!

Application deadline: Sunday, May 3, 2026 at 11:59 p.m.

Interviews expected to take place Monday, May 11, 2026. Candidates will be notified via email if selected to interview.

**Fiscal Associate II (Financial Operations) Recruitment Snapshot**

JOB DESCRIPTION

POSITION SCOPE

Under general direction, utilizes basic accounting training, participates in financial system implementations, performs financial duties related to utility billing, accounts receivable, collections, licensing, special assessments and other revenue channels. Contacts are typically with other employees, supervisors, or with the public to answer specific questions or explain established procedures.

ESSENTIAL FUNCTIONS

Facilitates proper billings and receipts by maintaining the billing system, reconciling subsidiary ledgers, training staff across departments, and monitoring the receipting process.

Coordinates the collections process for all City revenues including governmental revenues, mobile home tax, room tax, and general City billings, along with general customer service.

Responsible for financial system support and testing related to accounts receivable.

Responsible for billing and reconciliation of special assessments. Assists with reconciling and transferring special assessments and special charges to the tax roll pursuant to state statutes and city ordinances.

Responsible for licensing and issuing over 100 types of City licenses/permits and several types of City/County Health Department licenses.

Prepares, coordinates, and analyzes all information necessary for delinquent utilities, quarterly, monthly and weekly billings, including bills that require adjustments, or special handling.

Audits utility billing customers to ensure proper billing and to eliminate unusual consumption.

Prepares information regarding revenue and volume figures and sends to accountant for financial statements.

Responsible for account set up and changes, storm water, and parcel tracking.

Assists in handling telephone questions including customer complaints in difficult and unusual situations.

Must be knowledgeable of city, state, federal, and Public Service Commission rules and regulations.

NON-ESSENTIAL FUNCTIONS

Performs related duties as required.

EDUCATION/EXPERIENCE/CERTIFICATIONS

An associate degree in accounting, business, or a related field OR an equivalent combination of education and experience is required. A bachelor’s degree in a related field is preferred.

SKILLS/ABILITIES

Maintains prompt, predictable, and regular physical attendance.

Must be able to take direction and work well with others.

Must be able to concentrate and perform accurately.

Must be able to react to change productively and handle other tasks as assigned.

Must be able to back-up fellow co-workers.

SUPERVISION/DIRECTION RECEIVED

Financial Operations Specialists, Financial Operations Manager

SUPERVISION/DIRECTION EXERCISED

None

WORK ENVIRONMENT

Work is mostly sedentary (sitting) with occasional walking, standing, and lifting less than 10 lbs. in a general office setting with a minimal presence of hazards.