Case Manager - Transition to Success (Part-Time) at Child & Family Service – Ewa Beach, Hawaii

Established in 1899, Child & Family Service (CFS) is a community-based organization with a mission of strengthening families and fostering the healthy development of children. CFS has been a fierce advocate for children and families in the midst of social injustices and inequalities. Our statewide support, counseling, and therapeutic programs help individuals and families heal from trauma, prevent abuse and neglect, and can break the cycle of generational poverty.

MISSION STATEMENT

Strengthening families and fostering the healthy development of children.

OUR VISION

Healthy, thriving individuals and families building strong, multicultural communities across generations.

OUR VALUES

HOPE values: Humility, Ownership, Perseverance, Engagement

We offer an extensive array of benefits for our employee including paid time off, preventative health care paid time off, birthday floating holiday, volunteer floating holiday, 16 Paid Holidays in a Year (17 in an Election Year), Medical/Dental/Vision/RX plans, Out-out incentive, 401(k), flexible spending plans, & more.

Come join Child & Family Service and help us serve thousands in our communities!

SUMMARY OF DUTIES

Plan, coordinate, and assist in the facilitation of TTS model across the state. Train staff to implement the TTS model with program participants via telehealth or in-person (where available). Gather and analyze data relating to training and effectiveness of the model in the programs.

Establish rapport and trust with participants/families, providing empathetic encouragement and support. Partner with staff and participants to deliver TTS model. Empower participants to create a family service plan focusing on their family’s goals and dreams; and develop and maintain a list of collaborative contacts and community services pertinent to participant’s’ needs. Provide information and referral services to community resources and agencies and help to facilitate participant connection to needed resources. Attends case conference with other disciplines or team members. Maintains confidentiality at all times. Participates in program staff meetings, meets with supervisor on a regular basis, and attends training and other staff development activities especially on topics related to cultural/ethnic diversity, child abuse and neglect and child development/behavior management. Maintains case recording, mileage logs, and other miscellaneous reports in a timely fashion.

EDUCATION AND TRAINING REQUIREMENTS

• High School Diploma or equivalent. Requires ability to understand and carry out assigned duties effectively. Requires enough basic education to understand and follow standard practice or oral and written instructions, able to read and write, use simple arithmetic, keep records, or use office machines like a computer, copy machine, fax machine.
• Other (Specify): Bachelor’s Degree preferred. Bi-lingual preferred. Knowledge of a specialized field (human services), or formalized apprenticeship program preferred.

EXPERIENCE

• Over one year, up to and including two years.
• Other (Specify): Experience working with families. Experience with conducting trainings preferred.

SPECIAL KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED

• Good written and verbal communication.
• Experience helping families to identify goals and dreams, identify potential challenges, and set incremental objectives to achievement.
• Familiarity with community resources and ability to collaborate with key stakeholders, resources and agencies.
• Knowledge of case management and advocacy practices and techniques.
• Ability to work with families of diverse ethnic, cultural and socio-economic backgrounds.
• Ability to work flexible hours, including evenings and weekends as required.
• Valid Driver’s License, current no fault insurance coverage, satisfactory driver’s abstract.

OTHER POSITION REQUIREMENTS

• This job requires a valid Hawaii driver's license and a clear driver's abstract and continued employment may be contingent on maintaining a clear driver’s abstract.
• This position is subject to a criminal background investigation and continued employment is contingent on a record clear of convictions.
• Requires contacts both inside and outside at all organizational levels. Requires considerable tact, discretion and persuasion to obtain results. May present new methods, programs, and controversial issues. Improper handling may affect operating results and the delivery of participant services.

At Child & Family Service, we are proud to be an equal opportunity employer and prohibit discrimination and harassment of any type without regard to race, color, religion, age, national origin, disability status, genetics, veteran status, sex, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We apply this to all aspects of employment, including, but not limited to, recruiting, hiring, promotion, transfer, leave of absence and termination.