Membership Consultant 1 in Portland, Oregon at Oregon Health & Science University

Membership Consultant 1

US-OR-Portland

Requisition ID: 2026-42727
Position Category: Fitness/Wellness
Job Type: AFSCME union represented
Position Type: Regular Part-Time
Posting Department: march wellness & fitness center
Posting Salary Range: $22.10 - $29.46 per hour, with offer based on relevant qualifications and internal equity
Posting FTE: 0.75
Posting Schedule: tbd
Posting Hours: tbd
HR Mission: Central Services
Drug Testable: No

Department Overview

The purpose of this position is to execute daily sales activities including prospect tracking, membership sales, meet monthly membership targets with new and retained members. Assist in meeting attrition goals and daily operations.

https://www.ohsu.edu/march-wellness

Function/Duties of Position

• Conduct membership sales for all membership types.
• Develop leads through cold calls, walk-ins, networking, referrals, and events. Tour prospects, follow up with prospects, enroll members, facilitate new member processes.
• Meet monthly membership targets.
• Solve member issues, increase member satisfaction, and provide excellent customer service.
• Execute sales events, marketing and promotional activities of the Center.
• Work with clinics, providers and medical membership coordinator to promote and sell the medical exercise program (MEP).
• Conduct and develop corporate memberships sales.
• Tasks include cold calling, networking and setting appointments for MEP and corporate.
• Reach MEP and corporate membership targets.
• Demonstrate knowledge, ability and implementation of all policies and procedures relating to membership and the Front Desk.
• Work at the Front Desk for variety of shifts.
• Support Student onboarding and other misc. membership services.
• Respond to all emergencies.
• Perform other duties and projects as assigned.

Required Qualifications

• One year of experience in the fitness industry.

• Proven ability to close sales.

• Extremely well-organized.

• Exceptional customer service skills.

• Outstanding people skills.

• Great communicator.

• Ability to communicate to members and staff in a courteous, friendly and professional

  manner.

• Ability to maintain confidentiality of members and their files (HIPAA compliance).

• CPR/AED certification.

Preferred Qualifications

• BS or BA in business, marketing, exercise sciences, or related field.

• One year of experience in public contact (such as Public Service Representative,

  Salesperson, or Receptionist), which included answering questions and providing information.

• One or more years of experience in an upscale fitness and spa environment.
• Demonstrated success in membership sales.
• Experience in grass roots marketing.
• Experience delivering continuous quality improvement or member satisfaction programming.
• Three or more years of experience in an upscale fitness and spa environment.
• Demonstrated success in membership sales.
• Experience in grass roots marketing.
• Experience delivering continuous quality improvement or member satisfaction programming.

Additional Details

Schedule includes days, evenings, weekends and holidays required.