Professional Services Consultant at ASITE – London, England
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About This Position
About Asite
We start with a simple idea: the built environment should be smarter, safer and more sustainable. Everything we do is about helping the people behind major construction and infrastructure projects work together more easily and make better decisions.
Asite offers a cloud-based platform that connects project teams, improves collaboration and manages data from the first design to the final handover. Industry leaders such as Laing O’Rourke, Transport for London, MTA New York and Aldar use Asite to keep their projects running smoothly and delivering strong results.
With offices around the world and a record of steady, profitable growth, we are shaping the future of construction technology while supporting the people who build the world around us.
We are seeking a mid-level Professional Services Consultant to join our team in London, contributing to our expansion in the UK and European market. The ideal candidate will have a strong background in cloud-based and Software as a Service (SaaS) implementations, possessing the skills and passion to drive Asite's growth and provide exceptional value to our customers.
Key Responsibilities- Lead and support in new customer implementations of Asite solutions, ensuring smooth deployment and adoption.
- Deliver informative and well-organized presentations to clients and stakeholders.
- Develop and maintain robust client relationships, acting as a key point of contact for Asite product enhancement requests.
- Provide expert technical and functional support during the implementation phase.
- Organize and occasionally lead training sessions, equipping users with necessary skills and knowledge.
- Collaborate with various departments to meet client requirements and create documentation for both internal and external use.
- Analyse business processes and map client supply chain interactions and requirements.
- Work closely with Professional Services Manager to integrate Asite solutions into clients' core architecture and identify growth opportunities.
- Provide feedback internally on how Asite can better serve customers.
- Bachelor's or master's degree in Business, Management, Computer Science, Information Systems, Architecture, Engineering, Construction, or related fields.
- At least 3 years of experience in management consulting, with a focus on SaaS or cloud-based solutions.
- Proven project management and leadership skills, with the ability to manage multiple priorities successfully.
- Strong analytical, problem-solving, and communication skills.
- Outstanding client relationship building skills.
- Strong presentation skills necessary.
- Commercial acumen and the ability to innovate in business situations.
- Experience in the AEC (Architecture, Engineering, and Construction) industry is helpful.
- Willingness to travel according to project needs.
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Job Location
Job Location
This job is located in the London, England, W1J 5JA, United Kingdom region.