F&B Host/Hostess in Handforth, England at AG Hotels Group

AG Hotels is looking for an experienced Host/Hostess-F&B for our Best Western Plus Pinewood, Manchester Airport- Wilmslow Hotel someone who is passionate about customer service and has a positive and people - pleasing mindset.

Key Responsibilities

• To host breakfast/ dinner and evening socials, making sure guests are greeted with a warm smile

• Maintain a thorough working knowledge of food and beverage menus, to be able to advise guests on selection and promote additional sales accordingly

• Set up of all front of house food areas prior to service periods, ensuring all areas are clean, presentable and accessible for the guests

• Serve food to the customers ensuring a fast and courteous guest service

• Ensuring all health and hygiene standards are followed

• Clean tables, complete closing duties and re-stock tableware and other supplies

• Ensure any anticipated issues are communicated promptly to the Duty Manager/ Head Chef

• Collect feedback from the guests and ensure any requests/issues are managed accordingly

• Uphold company grooming standards and F&B service etiquette.

Skills:

• Ability to work independently

• Pleasant personality with excellent guest service orientation.

• A successful background working in hospitality/food and beverage environment

• Attention to detail

• Excellent organisational skills and ability to work under pressure

• Excellent communication and interpersonal skills

• Flexibility to work early morning and late evening shifts, weekends, and holidays.

The candidate should be fully flexible to work on weekends and bank holidays.