Fresh Nest Food Service Supervisor in Elizabethtown, Pennsylvania at Elizabethtown College

The Dining Services Department at Elizabethtown College is currently seeking a Fresh Nest Food Service Supervisor.

The primary purpose of this full-time, 9 months per year, second shift position is to independently oversee the daily operation of the Fresh Nest Café, located in the Bowers Center for Sports, Fitness & Well-Being, including preparing high-quality beverages and healthy food offerings while delivering excellent customer service and maintaining operational standards.

ESSENTIAL FUNCTIONS

• Responsible for security of operations, including opening and closing procedures
• Prepare high-quality smoothies and healthy food offerings while following standardized recipes
• Accurately operate the point-of-sale (POS) system, including transactions, meal exchange, menu updates, and display management
• Operate, maintain, and troubleshoot smoothie and cafe equipment as needed
• Train and oversee student employees in beverage preparation, customer service, and café operations
• Ensure production, presentation, and service standards are consistently met
• Partner with Retail Manager on ordering, inventory management, and sales reporting
• Maintain cleanliness and organization of the café, seating areas, and workspace
• Provide excellent customer service and positively engage with students, faculty, staff, and visitors
• Complete daily, weekly, and monthly cleaning tasks assigned
• Ensure compliance with food safety and sanitation standards
• Operate with a high level of independence, initiative, and accountability in managing the day-to-day café operations
• Other duties as assigned

NON-ESSENTIAL FUNCTIONS

• Assist with special events and functions as needed
• Provide support in other Dining Services locations as needed
• Conduct all responsibilities in a safe manner with applicable regulations and standards (OSHA, EPA, food safety, etc.)

QUALIFICATIONS

To perform this position successfully, an individual must be able to perform each essential and non-essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made.

EDUCATION AND/OR EXPERIENCE

High school diploma is required; plus three years of relevant experience in customer service, food service, or retail environment; or equivalent combination of education and experience. Cafe experience preferred, with knowledge of smoothie and food service preparation techniques.

For full consideration please provide cover letter, resume and contact information for (3) references.

OTHER SKILLS, ABILITIES AND/OR TRAINING

• Ability to work extended hours as needed
• Ability to work independently with minimal supervision
• Ability to work weekends and holidays as required
• Ability to prioritize and manage multiple tasks in a fast-paced environment
• Strong organizational skills and attention to detail
• Ability to work within strict deadlines
• Strong interpersonal skills with a team-oriented mindset
• Creative problem-solving skills
• Exceptional customer service skills
• Excellent verbal communication skills
• Previous supervisory experience preferred
• Ability to read, write, and communicate effectively in English

• Regularly required to stand for long periods of time
• Regularly to climb stairs and/or ladders or use elevators
• Regularly required to maintain balance while walking, standing, crouching, or running
• Regularly required to stoop, kneel, crouch, and/or crawl
• Regularly required to reach up and out with hands and arms
• Regularly to use hands to grasp objects, type, pick up objects, move objects, or hold objects
• Occasionally required to lift up to 25 pounds and carry a distance of 10 feet
• Occasionally required to push and/or pull up to 25 pounds a distance of 10 feet

To successfully perform this position, individuals must possess the following:

• Close vision (clear vision at 20 inches or less)
• Depth perception and the ability to judge distances and spatial relationships
• Adjustable focus

The work environment characteristics described here are representative of those encountered while performing the essential functions of this job.

The individual is regularly exposed to indoor conditions and moderate noise level; the individual is occasionally exposed to outdoor weather and temperature extremes and chemicals/fumes associated with facility sanitation.