BMW Parts Counterperson in St. James, New York at Competition BMW of Smithtown

At Competition BMW of Smithtown, we believe our associates are our greatest asset. We are currently seeking a Parts Counterperson to support our team and deliver exceptional service to both our customers and technicians. If you are looking for a career with an extraordinary company that values professionalism, teamwork, and growth, Competition BMW of Smithtown is the perfect choice.

What We Offer

· Medical and Dental

· 401(k)

· Paid time off and vacation

· Growth opportunities

· Paid Training

Responsibilities

· Oversee the parts sales process from start to finish by assisting service advisors, technicians, retail and wholesale clients.

· Provide a high-level customer service experience to internal and external customers.

· Communicate with staff and customers in a friendly and professional manner.

· Communicate parts pricing and availability to advisors and customers.

· Make sure all internal requests for parts are priced and billed on the service repair orders.

· Answer phone calls, providing price quotes and parts availability.

· Pull and fill orders from stock.

· Notify the parts manager of out-of-stock parts or shop materials that require immediate attention.

· Receive payments from retail customers.

· Set up orders for daily shipment, delivery, or pick-up

· Reviews body shop estimates to ensure the ordered parts are correct and all pricing is in line with the estimate.

· BMW experience is preferred but not required

· Prior automotive parts experience preferred

· Saturday availabilty required

· Ability to work in a fast-paced environment

· Strong organizational and time management skills

· Strong customer service and communication skills

· Have a High School Diploma or equivalent