Service Advisors (START TODAY!!!) in Humble, Texas at DataDeletionTarget
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Job Description
WE ARE GROWING FAST!!!! JOIN OUR TEAM TODAY!
Fast growing automotive company seeking to hire Assistant Managers and Manager Trainees.
Retail/Sales experience is a plus! 5 day work week, benefits, great base pay plus monthly bonus and spiffs!
Responsibilities
· Greet customers and assist them with any inquiries they may have, either by phone or in person.
· Perform vehicle walk around and documentation of customer concerns to enable the technician to properly diagnose and service the vehicle.
· Consult with customer on applicable service specials.
· Prioritize required services, and be prepared to provide options upon request.
· Document declines for services and ask for follow-up on future service considerations
· Keep customer informed on completion times, service expenses, and possible changes.
· Assistant managers remain involved with delivery of vehicle to customer upon completion to assure all customer concerns can be addressed.
· Provide concierge support for all owner inquiries, whether phone or in person.
· Spend quality time building relationship with the customer.
· Know the product well enough to answer characteristic and operational questions regarding the customer’s vehicle.
· Perform opening and closing procedures and bi-weekly timekeeping procedures in the absence of the Store Manager.
Perks of the Job:
· Pay for performance culture- Increase your earning potential with no limitations!
· Medical, Dental, Vision, Life and Disability Insurance
· Paid holidays
· 5 day work week
· Off on Sunday
· Paid Time Off
Requirements:- Must have 2-3 yrs. Managerial Experience
- Must have 2-3 yrs. Sales Experience
- Must be Career and Goals Driven
- Must have 1-2 yrs. Customer Service Experience
- Responsible for greeting customers
- Asking discovery questions to better service customer needs
- Assist in identifying and finding resolution to customer automobile repairs.
- Upselling Services = More $$$$