Shelter Supervisor at Chicanos Por La Causa – Albuquerque, New Mexico

NO TWO DAYS ARE EVER THE SAME AT THE SHELTER! (IYKYK)

Our Gateway West Shelter team in Albuquerque, NM is looking for our next Shelter Supervisor to dive in and make an impact with people experiencing homelessness. If you model trauma-informed care in all you do, we can't wait to hear from you!

SCHEDULE
We are filling overnight and day shifts. Weekends/holidays are needed to meet the needs of the shelter.

ABOUT GATEWAY WEST
Gateway West is Albuquerque’s largest shelter, serving an average of 600 people per night, with cold winter nights bringing in more than 700 people, offering a safe and welcoming environment to people experiencing homelessness. The center is open year-round, offering meals, a warm overnight bed, and secure under-bed storage. Shuttle service is provided daily. The team provides easy access to trauma-informed services such as case management, job searching, and other supportive services. The team's goal is to guide guests through a successful exit from the shelter to safe, stable housing and a plan for ongoing support.

As part of Chicanos Por La Causa, we believe in human dignity. Our work at the shelter goes back to our mission to drive economic and political empowerment.

HOW WILL YOU MAKE AN IMPACT?
You will provide in-person leadership, actively engaging and empowering your team, working side-by-side. You'll oversee the daily operations of the shelter, ensuring a safe, efficient, and supportive environment for residents and your team. You'll focus on staff management, operational logistics, client services, and compliance with regulatory standards. You are critical in creating a welcoming atmosphere and promoting the well-being of individuals experiencing homelessness.

WHAT MAKES YOU A GREAT SUPERVISOR?

• You have the knowledge! You manage emergencies and high-stress situations with compassion and professionalism. You share your knowledge so others on your team can do the same.
• You're a community builder! You love building partnerships with local agencies, service providers, and community organizations. You make your team feel valued and guests at the shelter feel seen and heard.
• You're trauma-informed. You understand the effects of trauma on individuals and families, and go the extra mile to be compassionate and supportive in all your interactions.
• You just get things done and put everything in place, including team schedules and coverage.
• You know documentation and data management is just as important in tracking shelter operations, client progress, and program effectiveness.

MINIMUM QUALIFICATIONS

• Bachelor’s degree in Social Work, Public Administration, or a related field; relevant experience may be considered in lieu of a degree
• Minimum of 3-5 years in social services or shelter management
• Minimum 1-2 years in a supervisory role
  

BENEFITS
We recognize that our success is driven by great talent, and that's why we provide a comprehensive and competitive suite of benefits:

• Generous Paid Holidays
• Employee Recognition Program
• Paid Time Off & Paid Sick Days
• Free Preventative Services & Wellness Rewards
• Medical, Dental, and Vision for Spouse/Domestic Partner & Children up to age 26
• Health Savings Account & Flexible Spending Account
• Life + Disability options
• Employee Assistance Program
• Telemedicine & Concierge Services
• 401(k) Retirement Plan
• Voluntary Pet Insurance and other optional benefits for additional peace of mind
• Tuition Reimbursement for qualifying degrees

If this has you written all over it, then jump in and join the team today!