Human Resources Coordinator at The Outlook at Windhaven – PLANO, Texas

The Outlook at Windhaven is a senior living community in Plano, TX, and part of the Forefront Living family. Our mission is to come together and make each moment matter for those we serve.

Were looking for compassionate, dedicated individuals who want to join our team and be part of something meaningful.

With a shared legacy in business and healthcare innovation, our family of care-oriented organizations blends values built on compassion and faith with high-quality senior care - long-term care, Alzheimer's and memory care, skilled nursing and rehabilitation therapies, hospice, and palliative care.

As Human Resources Coordinator, you will be responsible for coordinating and ensuring compliance with all training, interviewing, hiring, terminations, promotions, performance reviews, safety, compensation, and organizational policies. Establishing an internal customer service environment as it relates to the support of managers and teammates.

RESPONSIBILITIES:

• Models a service attitude towards others, takes ownership in solving problems and takes the initiative to make things better, is friendly and courteous to residents, patients and co-workers
• Administer Human Resources policies and programs, provide employee relations support, and assist all employees with personnel issues and policy interpretations
• Responsible for initial screening of qualified candidates for assigned open positions
• Ensure compliance of all OpenHire processes and procedures
• Conduct investigations as needed, keeping site and Home Office management apprised of any pressing issues or concerns
• Responsible for processing and assisting with site On the Job Injury Program
• Audit Bi-weekly payroll reports to ensure compliance with the PC&S Compensation and Benefit Policies
• Conduct exit interviews to determine reasons behind separations
• Review all corrective action notices and documentation, to ensure compliance with established Corrective Action policy
• Compile all termination documentation and submit documentation as necessary to TWC, in response to unemployment claims
• Maintain and report all FMLA files and paperwork in accordance with Federal and State laws and PC&S Procedures
• Maintain direct oversight of New Teammate Orientation, to foster positive attitude toward organizational goals, and to ensure all new teammates are trained sufficiently on the organizations policies/procedures, mission, vision and values, and are offered participation in the teammate health and welfare, and 401k benefit programs
• Provide HR Metrics information to the Director of Human Resources monthly, to include turnover, training, investigations, FMLA tracking, budgetary buy-down logs, Action Item spreadsheets, etc.
• Manage site HR budget
• Create and maintain personnel and medical files in accordance with state and federal laws record keeping requirements.
• Participate in Site Leadership and HR monthly meetings Manage HR Support staff at the site Maintain knowledge of legal requirements and government reporting regulations affecting Human Resources functions and ensure policies, procedures, and reporting are in compliance.
• Perform other similar duties as assigned or required by the Executive Director or the Corporate Director of Human Resources.

MINIMUM QUALIFICATIONS:

• Bachelors degree in Business, Finance, Human Resources, or related field, or equivalent experience
• Professional in Human Resources (PHR) preferred
• Minimum 5 years Human Resource experience; Supervisory experience preferred
• Knowledge of principles and practices of Human Resources, including employment and labor laws and Human Resources techniques
• Knowledge of HRIS database; ADP PayeXpert preferred

COMPETENCIES:

• Analyticalthe individual synthesizes complex or diverse information
• Problem solvingthe individual identifies and resolves problems in a timely manner and gathers and analyzes information skillfully
• Oral communicationthe individual speaks clearly and persuasively in positive or negative situations, demonstrates group presentation skills and conducts productive meetings
• Leadershipthe individual inspires and motivates others to perform well and accepts feedback from others, possesses political savvy and is a team player
• Quality managementthe individual looks for ways to improve and promote quality and demonstrates accuracy and thoroughness
• Judgmentthe individual displays willingness to make decisions, exhibits sound and accurate judgment, and makes timely decisions

KNOWLEDGE, SKILLS AND ABILITIES:

• Ability to communicate with all levels of employees and provide exceptional customer service
• Ability to work with general direction on problems of unusual complexity
• Ability to manage many functions and projects concurrently
• Ability to maintain strict confidentiality
• Excellent oral and written communication skills (English, Spanish a plus), interpersonal skills and computer literacy
• Demonstrated proficiency of Microsoft family programs
• Ability to perform Essential Duties as outlined below
• Genuine caring for and interest in the care of mature adults, handicapped people and hospice Patients
• Ability to perform work tasks within the Physical Demand Requirements as outlined below
• Ability to comply with the Resident Bill of Rights and the Employee Responsibilities
• Ability to comply with organizational and departmental safety policies and procedures

WORK CLIMATE:

• Position will work at the assigned facility, primarily inside climate-controlled building

WORK PACE:

• Self-paced, requiring the ability to work quickly and accurately in an often-times demanding work environment