Manager, Supply Chain Operation (TRH) in Three Rivers, Michigan at Beacon Health System

Reports to Executive Director, Supply Chain Services. The Manager, Supply Chain Operations is responsible for the strategic and operational management of supply chain functions across the health system. This includes oversight of supply and equipment storage and distribution, receiving and shipping functions, long-term medical records storage, courier logistics, and interdepartmental coordination. This role manages a team across two shifts and leads initiatives to optimize transportation routes, right-size schedules, and implement effective storage and distribution systems. The Manager ensures alignment and collaboration with Purchasing and user departments, and supports operational excellence through continuous improvement efforts, outstanding customer service, and effective resource utilization.

MISSION, VALUES and SERVICE GOALS

• MISSION: We deliver outstanding care, inspire health, and connect with heart.
• VALUES: Trust. Respect. Integrity. Compassion.
• SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team.

Operational Oversight & Leadership

• Directs storage and distribution of sterile/non-sterile supplies, assets, medical records, and shipping/receiving functions across the Hospital and Health System.
• Develops, recommends, and implements strategic goals and objectives.
• Prepares and manages capital and operating budgets for assigned areas.
• Establishes and communicates policies and procedures to ensure efficient operations.
• Maintains effective relationships with user departments to ensure high service levels and inventory availability.
• Recruits, hires, trains, schedules, evaluates, and manages performance of assigned staff.

Inventory and Cost Management

• Develops and maintains effective inventory and cost control systems for Health System-wide inventory.
• Establishes reorder points and inventory levels for supplies and equipment in collaboration with user departments.
• Ensures effective use of space and accuracy in inventory systems and procedures.

Supply Chain Integration & Purchasing Support

• Serves as a liaison with Purchasing to ensure smooth coordination of receiving, storage, and distribution functions.
• Assists with product backorders and coordinates clinically appropriate substitutions where needed.
• Utilizes reports and metrics, including inventory turns, slow-moving/obsolete inventory, non-catalog spend, and budget tracking to ensure department goals are met.

Courier and Transportation Network

• Leads the health system’s courier transportation network to ensure safe, timely, and cost-effective logistics.
• Optimizes fleet usage and transportation planning.
• Ensures daily operations meet safety, service level, and quality targets.
• Manages logistical support for internal relocations, expansions, closures, and special projects.

Logistics & Project Support

• Coordinates delivery, licensing, and financing of Beacon vehicular assets.
• Serves as Logistics Chief for Emergency Preparedness in the absence of the Executive Director.
• Supports fair market value assessments and logistics coordination for acquisitions, mergers, and entity transitions.

Performs other functions to maintain personal competence and contribute to the overall effectiveness of the department by:

• Completing other job-related assignments and special projects as directed.

Leadership Competencies

• Drives Results - Consistently achieving results, even under tough circumstances.
• Customer Focus - Building strong customer relationships and delivering customer-centric solutions.
• Instills Trust - Gaining the confidence and trust of others through honesty, integrity, and authenticity.
• Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.
• Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.

ORGANIZATIONAL RESPONSIBILITIES

Associate complies with the following organizational requirements:

• Attends and participates in department meetings and is accountable for all information shared.
• Completes mandatory education, annual competencies and department specific education within established timeframes.
• Completes annual employee health requirements within established timeframes.
• Maintains license/certification, registration in good standing throughout fiscal year.
• Direct patient care providers are required to maintain current BCLS (CPR) and other certifications as required by position/department.
• Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self.
• Adheres to regulatory agency requirements, survey process and compliance.
• Complies with established organization and department policies.
• Available to work overtime in addition to working additional or other shifts and schedules when required.

Education and Experience

• The knowledge, skills and abilities as indicated below are normally acquired through the successful completion of a Bachelor's Degree in Business Administration or related field from an accredited college or university. A minimum of three years of leadership experience in shipping/receiving or related area required. Five years of progressive supply chain management experience in a hospital related receiving and storage and distribution environment which includes demonstrated experience managing varied staff is preferred.

Knowledge & Skills

• Requires a thorough knowledge and solid understanding of the business unit; inventory control, storage and distribution, procurement, shipping and receiving.
• Requires strong experience and understanding of hospital-related automated inventory systems, personal computer spreadsheet and analytical tools, and hospital-related product knowledge.
• Requires well developed managerial, leadership skills and labor relations knowledge necessary to organize and manage the personnel and activities necessary to ensure the effective and safe storage and distribution of sterile and non-sterile supplies, equipment and records.
• Requires strong quantitative and analytical skills necessary to accomplish the responsibilities associated with the position; inventory/ par level analysis, economic order quantities, product flow, etc.
• Demonstrates strong project management skills to take on large projects of planning, analyzing and reorganizing processes.
• Demonstrates strong communication skills, both verbal and written to articulate ideas clearly and concisely with staff and user department.
• Demonstrates well developed interpersonal skills necessary to effectively work with varied individuals, both internal and external to the organization.

Working Conditions

• Works in an office environment.
• May work in a storage and distribution environment and receiving dock area sometimes requiring physical exertion, time demands and possible exposure to chemical hazards, noise, dust, fumes and climate conditions of extreme heat or cold.

Physical Demands

• Requires the physical ability and stamina to perform the essential functions of the position.