Batch Operations Technician - Hybrid in Raleigh, North Carolina at INFO ORIGIN INC

Job Title: Batch Operations Technician

Location: Raleigh, NC (Hybrid)
Job Type: Long-Term Contract
Pay Rate: $50–$55/hr
Engagement Type: W2 or 1099 Only
Work Authorization: US Citizens and Green Card Holders Only
Interview Process: First Audio Round, followed by In-Person Interview

Job Description:

We are seeking an experienced Batch Operations Technician to support daily enterprise batch operations, production monitoring, job scheduling, and troubleshooting activities. The candidate will support overnight batch operations and ensure smooth execution of production workflows across multiple servers.

Responsibilities:

• Execute and monitor batch processes and production jobs.

• Verify batch results and monitor nightly production environments.

• Perform first-level analysis of processing exceptions, errors, and log files.

• Troubleshoot batch failures and escalate unresolved issues.

• Support job scheduling and workload automation.

• Analyze production workflows and recommend scheduling improvements.

• Coordinate with application support, development, and business teams.

• Document operational procedures and incident management processes.

• Support backup and recovery activities to meet business continuity requirements.

Required Skills & Qualifications:

• Minimum 5 years of experience as a GMI Operator / Support Specialist.

• Minimum 5 years of experience in batch operations, job scheduling, and monitoring tools.

• Strong knowledge of Unix, Mainframe, and Windows operating systems.

• Basic SQL programming and relational database experience.

• Experience executing Unix shell scripts and analyzing log files.

• Production support, incident management, and troubleshooting experience.

• Ability to communicate effectively with business users and technical teams.

• Strong documentation and problem-solving skills.

Additional Requirements:

• Must be comfortable supporting overnight batch operations and working outside standard business hours.

• Must be available for a hybrid work arrangement in Raleigh, NC.

• Only US Citizens and Permanent Residents (Green Card holders) are eligible.

• Only W2 and 1099 engagement options are available.

Interested candidates can apply with an updated resume.