Roving Assistant Business Manager – Market Rate in Edina, Minnesota at Sail

Seeking a polished, detail-driven multifamily professional who thrives on variety and takes ownership of getting every site, file, and resident interaction right.

You're a precise, process-oriented operator who produces polished work, juggles multiple priorities without losing accuracy, and genuinely enjoys helping every property and team you support succeed.

• Are you a perfectionist who enjoys following directions and producing polished, audit-ready work across multiple sites?
• Do you agonize over details and take pride in making sure every file, report, and resident interaction is accurate, and do you quickly become the go-to expert on every property you support?
• Do you love to move fast and juggle several priorities and locations without losing accuracy?
• Are you a friendly team player whose first question is "How can I help you?" and who ensures every resident has a positive experience?

SAIL is a high-performance Twin Cities multifamily management firm built on Operational Mastery: centralized systems, rigorous standards, and a disciplined approach to every property we manage. Our market-rate portfolio operates with the same precision and accountability as our affordable division. We hire people who hold themselves to the same standard.

The Roving Assistant Business Manager provides operational and leasing support across SAIL's market-rate portfolio, stepping into communities to cover vacancies, support lease-ups, fill in during transitions, and reinforce SAIL Standards wherever needed. This role requires the discipline to walk into any property, get oriented quickly, and execute at SAIL's quality bar from day one. Reports to the Regional Property Manager.

• Multi-Site Operational Support: Step into assigned communities to support day-to-day operations including leasing, resident relations, move-ins, renewals, and resident communications; uphold SAIL policies and operational standards consistently across every site.
• Leasing and Resident Engagement: Tour prospects, process applications, execute leases, and respond to residents and online reviews with professionalism; support occupancy and renewal targets at every property you cover.
• Operational Accuracy: Maintain precise resident files, records, and Yardi data entry; track work orders, renewals, and notices; ensure documentation is complete and audit-ready.
• Financial and Compliance Execution: Hit occupancy, collections, and operational benchmarks at each assigned site; operate within budget; ensure adherence to Fair Housing law and SAIL standards across the portfolio.

• Base salary $54,000 to $62,000 DOQ, plus performance-based bonus potential and mileage reimbursement
• Medical, dental, vision, 401(k), paid time off, company holidays, MN Earned Sick and Safe Time
• Ongoing professional development, including support for CAM or ARM certification
• Exposure to SAIL's full market-rate portfolio and a clear path to permanent Business Manager roles
• A structured, process-driven environment where expertise is recognized and precision is the standard

To be considered, complete the Culture Index survey at: https://surveys.cultureindex.com/s/718w9ymS2T/126075

• Minimum 2 years of multifamily property management experience, ideally including leasing and assistant manager work
• Yardi proficiency
• Comprehensive understanding of Fair Housing law
• Exacting attention to detail and ability to manage documentation, deadlines, and resident communications across multiple sites
• Strong written and verbal communication
• Valid driver's license, reliable transportation, and clean driving record
• CAM, ARM, or similar designation a plus

• Full-time, typically Monday through Friday with occasional evening or weekend availability for leasing or resident events
• Roving position with regular travel between SAIL communities across the Twin Cities
• Essential functions include walking the property (interior and exterior), navigating stairs, and occasional lifting up to 25 pounds
• Offer contingent on successful background check, reference verification, and MVR review