Lead- 2nd Shift-(3:30 pm to 11:30 pm) at Hayes Company LLC – Dallas, Texas

Position Summary:

The Operations Lead is responsible for overseeing daily operational activities to ensure smooth and efficient workflows. This role acts as a key point of contact between management and team members, ensuring alignment with company objectives and operational excellence. The Operations Lead is tasked with supervising tasks, resolving issues, and fostering a productive work environment.

Essential Duties and Responsibilities:

• Lead in training team members.
• Lead in managing and coordinating the daily operations of the warehouse to include shipping, receiving, and inventory management.
• Ensure the warehouse is clean and organized and the safety protocols are followed.
• Studies daily shipment schedule, establishes or adjusts work procedures to meet shipping deadlines.
• Assigns job functions to the team.
• Communication operational change up the chain that impacts daily work requirements.
• Recommends measures to improve production methods, quality, or work and suggests changes to increase efficiency.
• Support the supervisor in the development of employees.
• Work with key stakeholders to ensure that the necessary equipment is available and in working order to complete assignments.
• Verifies that outgoing deliveries meet company quality standards.
• Keep team members informed about regulations, policies, and objectives.
• Assist supervisors in performance management.
• Proactively works in achieving the organizational objectives.
• Performs other related duties as assigned.
• Proactively works to assist others in achieving the organization’s objectives.

Required Qualifications:

• Ability to be flexible and adapt to change.
• Excellent oral and verbal communication skills.
• Excellent organizational skills and attention to detail.
• Effective time management skills.
• Ability to thrive in a team environment.
• Exceptional leadership, mentoring and coaching skills.
• Experience using a warehouse management system.
• Ability to interact professionally with customers and key stakeholders.
• Thorough understanding of warehouse procedures.
• High school diploma or equivalent.
• 2 years of related experience required.
• Bilingual in Spanish preferred but not required.

Physical Demands:

• Must be able to lift to 50 pounds at a time.
• Must be able to stand for prolonged periods of time.
• Must be able to access and navigate the production facility.

Work Environment:

• Combination of office and floor operating settings, depending on business needs.
• Fast-paced environment requiring adaptability to changing priorities.
• Exposure to warehouses or production environments with moderate noise levels.

Travel Requirements:

• Minimal travel required; occasional site visits or off-site meetings may be necessary.

Equipment Used:

• Standard office equipment, such as computers, phones, and printers.
• Operational tools and systems, including inventory management software and handheld devices.

Supervisory Responsibilities:

• Directly supervise a team of operational staff, including assigning tasks, monitoring performance, and providing feedback.
• Responsible for scheduling, training, and ensuring adherence to company policies and procedures.
• Support the hiring and onboarding process for new team members.

Benefits Offered:

• Medical/Dental/Vision Insurance- First of the month after 30 days of employment
• 401K with company match
• PTO and Holiday eligibility on the date of hire
• Weekly Pay
• Full Grant Tuition & Tuition Reimbursement

Hayes Company/Knight Swift Warehousing and Fulfillment is an equal opportunity employer and considers qualified applicants for employment regardless of race, gender identity, gender expression, age, color, religion, disability, veteran's status, sexual orientation, or any other protected factor.