Psychosocial Manager, LISW-S - Summer Camp in Columbus, Ohio at Flying Horse Farms

As the Psychosocial Manager, you lead with intentionality, responding thoughtfully to the evolving needs of campers and their families. Your warm and supportive presence helps create an environment where others feel at ease and truly welcomed home. You are a collaborative leader who builds trust, supports others, and works across teams to ensure each camper’s experience is full of hope, joy, and belonging.

You bring clinical expertise and strong attention to detail to every stage of the camper journey—before, during, and after camp. With thoughtful assessment, sound judgment, and a commitment to individualized care, you help ensure each camper receives the support and adaptations needed to thrive. Your expertise strengthens both proactive planning and crisis intervention, helping create a camp environment that is safe, inclusive, and emotionally supportive. You make decisions grounded in the core value Camper’s First, balancing individual needs with the broader operations of camp. Through clear communication, steady guidance, and a commitment to creating therapeutic spaces and relationships, you strengthen both your team and the overall camp experience.

Energized by problem-solving and continuous improvement, you look for ways to strengthen systems, deepen engagement, and expand the reach and impact of Flying Horse Farms. You take pride in the meaningful role you play in making camp possible.

Team / Function Overview:
The Clinical Team engages and supports campers and families to provide an integrated camp experience through medical and psychosocial care and adaptations. The clinical team lives by “With Trust Comes Relief” and takes seriously the trust families place to keep their campers safe.

Responsibilities:
General

• Participate as an active member of the Camp Operations team with the consistent lens of psychosocial safety, care, and processes to improve camper care; this includes but is not limited to pre-camp meetings, quarterly pulse meetings, camp session and situational debriefs
• Manage psychosocial team budget and supplies
• Lead recruitment, hiring, onboarding, and support of full-time, seasonal, and volunteer psychosocial staff
• Design and lead psychosocial training for staff and volunteers, aligned with organizational standards and best practices including Trauma Informed Care and FHF’s Behavior Support Model
• Partner cross-departmentally to ensure training supports safe, integrated camper experiences
• Lead and recruit expertise for the Mental Health Advisory Committee in collaboration with the Community Support Director
• Build and strengthen relationships with hospital champions and behavioral health professionals, including leading presentations and attending conferences to spread awareness of camp
• Be an active member of the SeriousFun clinical community

Camp Preparedness

• Lead psychosocial screening and camper clearing processes in partnership with the Community Support Director
• Participate in camper placement process, including session-level psychosocial analysis, family communication, and follow-up on questions or concerns before, during, and after camp
• Collaborate with the Camp Operations team to prepare for necessary psychosocial adaptations to facilitate camper success
• Update, maintain, and ensure accuracy of information in the camper/staff computer database
• Collaborate with the Nursing Director to ensure WellNest readiness for camp sessions

Camper Support

• Utilize psychosocial assessment, behavioral insight, and sound clinical judgment to inform camper support planning, adaptations, and interventions
• Lead psychosocial check in processes during camper arrival and ensure appropriate cascade of camper information across departments
• Oversee development and implementation of psychosocial programming such as Memory Walk and Caregiver Programs, informed by the mental health, social, and emotional needs of camp participants
• Support proactive and responsive behavior management strategies that promote camper safety, emotional well-being, and successful engagement in programming
• Oversee utilization of camp’s sensory spaces including monitoring frequency of use, time away from programming, and camper reintegration planning
• Serve as a member of the Emergency Staffing Table while camp is in session, providing psychosocial clinical expertise during emergency responses
• Review psychosocial incident reports and ensure appropriate follow up actions are taken as needed
• Assess camper behavioral, emotional, and psychosocial concerns to evaluate safety and appropriateness for continued camp participation, providing informed recommendations to camp leadership regarding support strategies or the need for alternative plans
• Communicate relevant psychosocial updates to camper families in collaboration with camp leadership
• Reside at camp during all summer and weekend camp sessions

Expectations & Requirements for all Flying Horse Farms Staff

• We live our Values. We are each responsible for knowing our values and nurturing our culture:
• We are All In. We demonstrate a willingness to do what it takes to get the job done, we are supportive and loyal, show up present and ready and we are passionate about "Campers First."
• We have an Attitude of Optimism. We find what is working and make more of that happen, demonstrate adaptability within ambiguity, spread joy and hope and ensure everyone we interact with feels "Welcomed Home."
• We are Trustworthy. We are consistent, dependable, steady, truthful and operate with transparency, take ownership for our work and "See the Best" in others.
• We Take Initiative. We are driven, work towards goals with fortitude, pay attention to details and find innovative solutions with "Fearless is Free" attitudes.

Flying Horse Farms provides magical, transformative camp experiences for children with serious illnesses and their families – free of charge. Located on 200 acres in Mt. Gilead, Ohio, camp first opened its gates in 2010 and hosts about 900 children and families each year.
Flying Horse Farms is the first camp in the Midwest to become a full member of the SeriousFun Children’s Network. Founded in 1988 by actor, philanthropist and Ohio native Paul Newman, the Network is a community of independently managed and financed camps and programs creating opportunities for children with serious illnesses and their families. The Network has evolved from one camp to a global community serving 732,000 children and families across five continents.

The children who attend camp have illnesses including cancer, heart conditions, rheumatoid arthritis, blood disorders, asthma, gastrointestinal disorders and facial anomalies.

At Flying Horse Farms, for a weekend or week at a time, being sick takes a backseat to being a kid. And fun is priority number one. Campers participate in activities like swimming, boating, fishing, archery, high ropes and arts and crafts. Campers receive first-rate care at our on-site health center, staffed 24/7 by medical professionals from children’s hospitals across Ohio and beyond.
Flying Horse Farms is an ACA-Accredited Camp with the American Camp Association.

Required Skills & Experience:

• LISW-S with at least 3 years of pediatric experience, licensed in the State of Ohio (LISW candidates with at least 3 years of supervisory or management experience may be considered)
• Valid Driver’s License
• Experience managing a team
• Efficient, professional, and effective communication skills
• Experience with common childhood mental health disorders (anxiety, depression, PTSD, etc)
• Ability to live on-site during camp sessions

Preferred Skills & Experience:

• Trauma-informed care
• Behavior management practices and positive behavior supports
• Camp experience

Environment Requirements:

• Ability to move throughout camp regularly, including uneven terrain (grass, gravel, wooded areas)
• Engage in standing, bending, reaching, and light lifting (typically up to 25–40 lbs, depending on role)
• Participate in or support camp activities, which may include recreational, programmatic, or daily living tasks
• Maintain awareness and responsiveness in a fast-paced, camper-centered environment
• Ability to respond appropriately in emergency situations, with or without accommodation
• Work primarily outdoors in a variety of weather conditions, including heat, humidity, rain, and variable temperatures
• Exposure to natural elements such as sun, insects, water, and dust
• Indoor work may include non-climate-controlled spaces at times (e.g., barns, program areas)
• Noise levels may vary and can be high during group activities, meals, and events
• Schedule may include long or non-traditional hours, including early mornings, evenings, and overnight responsibilities