Account Receivable Specialist FT at Cypress Lawn – Colma, California

Cypress Lawn is seeking a detail-oriented and service-focused Accounts Receivable Specialist to join our Accounting team. This is an excellent entry-level opportunity for someone interested in developing their accounting career while supporting the families and community we have proudly served for over 100 years.

The Accounts Receivable Specialist supports daily receivable operations, including payment processing, account maintenance, and monthly reconciliations. This role requires accuracy, professionalism, and empathy, as many of the families we serve are seniors.

Primary Responsibilities

• Answer incoming calls regarding customer accounts and billing inquiries
• Accept and process payments in person, by mail, and over the phone
• Accurately post payments into the company’s accounting system
• Review completed contracts for compliance and with required documentation
• Generate and distribute monthly customer statements
• Reconcile accounts receivable balances and related accounts
• Research and resolve account discrepancies in a timely manner
• Provide courteous, respectful, and compassionate service to families

Qualifications

• Basic accounting knowledge required (coursework or practical experience)
• Bilingual in Spanish preferred
• Strong attention to detail and accuracy
• Comfortable working with numbers and reconciliations
• Professional verbal and written communication skills
• Demonstrated empathy and patience when assisting customers
• Strong computer proficiency, including Excel, Word, Adobe, and Outlook