Customer Service Associate Team Lead in Wesley Chapel, Florida at Bubble Down Car Wash

Location: Wesley Chapel
Job Type: Full-Time
Compensation: $14.50/hour starting + Commission Opportunities
Schedule: Must be available for weekends, holidays, and evenings

Join Our Team & Lead the Way!
Bubble Down Car Wash is hiring an energetic and motivated Customer Service Associate – Team Lead (CSATL) to guide our CSA team and deliver an outstanding customer experience. This is your first step toward a leadership career with a growing company that promotes from within. If you're confident, team-driven, and ready to lead by example—we want to hear from you!

Why Work With Us?

• Competitive Pay + Commission Opportunities
• Paid Leadership Training
• 401(k) with Company Matching (Full-Time)
• Medical, Dental, & Vision Insurance (Full-Time)
• Paid Time Off (PTO) (Full-Time)
• Employee Discounts & Perks
• Career Growth & Advancement Opportunities

What You'll Do:

• Lead daily operations by guiding CSA team members, rotating positions, and supporting a high-energy environment
• Deliver exceptional service and confidently promote memberships and wash packages
• Train and support new hires to uphold company standards and culture
• Uphold site cleanliness and safety, completing all required checklists in Wash Systems
• Act as a communication bridge between team members and site leadership
• Assist with equipment troubleshooting and report issues to management
• Engage with customers to ensure satisfaction and resolve concerns on the spot

What We're Looking For:

• Must be 18+
• Previous experience in customer service or leadership preferred
• Positive, team-first attitude with strong communication skills
• Comfortable working outdoors in all weather conditions
• Ability to lead by example, stay organized, and motivate others
• Basic computer and POS system proficiency
• Physical ability to stand, walk, and lift up to 50 lbs

Additional Perks:

• Fast-tracked leadership development for those seeking promotion
• Flexible schedules and overtime opportunities when available
• Employee referral bonus program