CASE MANAGER – F/T POSITION in West Palm Beach, Florida at Lord's Place Inc

The Lord’s Place is a dynamic, passion-driven social impact organization in Palm Beach County providing innovative, compassionate, and effective services to homeless men, women, and children in our community. We are an organization committed to building a varied workplace welcoming people of all backgrounds. We have consistently ranked nationally as a Best Nonprofit to Work For and as a Best Place to Work in Florida.

What makes us one of the best places to work, besides having mission-focused employees who live our core values?

• Generous paid time off including vacation, sick leave, and holidays.
• Maternity/Paternity Leave
• 401k with employer match
• Exceptional benefits including health, dental, vision, life, short and long-term disability, supplemental insurances.
• Employee Assistance Program
• Tuition Reimbursement
• Flexible work environment
• And much, much more!

We are seeking a Case Manager to join the Bill’s Place team. Bill’s Place is a supportive housing facility serving senior men who have experienced homelessness. The successful candidate will provide comprehensive case management services to individuals experiencing homelessness who are age 55 and older. Responsibilities include conducting individual assessments; advocating on behalf of clients; coordinating, linking, and making appropriate referrals to services; and implementing, monitoring, and following up on service delivery. Standard hours are Monday through Friday, 8:30 a.m. to 4:30 p.m., with additional flexibility required for program activities, including evenings and weekends.

Essential Duties and Responsibilities:

• Provide a preliminary assessment and evaluation of all documentation to satisfy eligibility requirements prior to client being admitted to the program.
• Meet with residents once weekly or bi-weekly for case management sessions depending on the progress to provide support and referrals and to ensure their accountability and program compliance.
• Work closely with the Bill’s Place Client Advocates to ensure issues with program participants are effectively coordinated.
• Coordinate all ancillary services as required. This includes coordinating with substance abuse providers, life skill classes, job skill assessment and training, off-site counseling services, developing an exit plan, and any other services deemed necessary to resolve a resident’s homelessness.
• Timely documentation in a resident file.
• Ensure residents follow all program guidelines to provide a safe atmosphere.
• Track all residents’ services to measure the program’s success in accordance with program goals and objectives, grant compliance, and government regulations.
• Oversee program maintenance and operations, including the upkeep of all living units, food rooms, administrative offices, storage areas, and laundry rooms. Ensure all areas are maintained per health department regulations and that all inspections receive satisfactory ratings.
• Procurement and inventory of all needed supplies for the program’s residential units and administrative areas, ensuring efficient program operations and minimizing waste, loss, and fraud.
• Serve as a liaison with other programs within the agency and the community, including attending monthly program meetings and select community meetings.
• Provide support to other campus client advocates.
• Facilitate the weekly community meeting.
• Collaborate with the Advancement Department as it applies to gifts-in-kind and sharing client stories to aid the department with necessary information to share the impact of The Lord’s Place with our community.
• Perform additional duties as assigned by the Director of Senior Housing according to business needs.

• Bachelor’s degree in social work, psychology, mental health counseling or related field preferred.
• Excellent verbal and written communication skills.
• Computer skills, including working knowledge of Office 97 or higher, required.
• Requires ability to operate business equipment used daily within the organization.
• Requires ability to learn and use whatever documentation system appropriate to their program, including electronic databases to document case notes.
• Completion of agency case management training required within the first 90 days of employment.
• Pass a Level Two DCF Background screening. https://info.flclearinghouse.com/