Family Case Manager at Chicanos Por La Causa – Albuquerque, New Mexico

The work is challenging; the reward is profound. We are seeking a dedicated

Family Case Manager to provide vital support to families in our community.

This is a hybrid position which will include a combination of office and field work.

CPLC New Mexico Social Services and Education includes a broad spectrum of social programs like education, housing, shelter services, and workforce development. Our programs empower people by supporting them to eliminate barriers creating a foundation for success.

HOW WILL YOU MAKE AN IMPACT IN THIS ROLE?

• You will play a key role in reducing child maltreatment by delivering Level 3 of the evidence-based Triple P Parenting Program to families with children ages 0–12 in Bernalillo County.
• You will focus on providing responsive, trauma-informed, and individualized parenting support to underserved families through brief consultations, case management, and practical skill-building.
• You will assist in facilitating homework assignments to reinforce parenting strategies, identify behavioral concerns, and make respectful referrals to partner organizations when risk factors are present.
• You will also support outreach and recruitment efforts, maintain accurate documentation, and contribute to ongoing evaluation and reporting to ensure program effectiveness and continuous quality improvement.

WHO YOU ARE:

• You have strong interpersonal skills and experience building partnerships with schools, healthcare providers, and community organizations.
• You possess cultural humility and have experience working with diverse population with a commitment to honoring cultural values, tribal sovereignty and family voice and choice.
• You have a passion for working with families and children, especially in underserved communities.
• You are flexible in your service delivery with a willingness to travel throughout Bernalillo County and surrounding areas and also be available for occasional evening or weekend hours to accommodate family schedules or outreach events.
• You possess a sense of compassion and are knowledgeable in trauma-responsive practices and how to apply them in family support settings.

MINIMUM QUALIFICATIONS AND COMPETENCIES

Education/Background:

• Bachelor’s degree in social work, Psychology, Family Studies, Counseling, or a related field or a combination of education and at least 2 years of relevant experience in case management, family support services, or child welfare.
• Prior experience implementing evidence-based parenting programs (Triple P preferred) or working with families in a behavioral health or child development setting, is preferred.
• Bilingual in English and Spanish preferred.
• Ability to work with interpreters for other languages as needed.

Other Requirements:

• Valid driver’s license in good standing and proof of insurance.
• Ability to travel throughout Bernalillo County and surrounding areas.
• Proficiency in Microsoft Office

Certifications:

• Willingness to complete Triple P Level 3 certification within 3-months of hire (if not already certified).

What does CPLC offer YOU as a valued employee? We recognize that our success is driven by great talent, and that's why we provide a comprehensive and competitive suite of benefits to serve you and your family. Check out our benefits for FULLTIME employees below:

• Generous Paid Holidays
• Paid Time Off & Paid Sick Days
• Medical, Dental, and Vision for Spouse/Domestic Partner & Children to age 26
• 401(k) Retirement Plan
• Employee Recognition Program
• Tuition Reimbursement for qualifying degrees
• Health Savings Account & Flexible Spending Account
• Free Preventative Services & Wellness Rewards
• Life + Disability options
• Employee Assistance Program
• Telemedicine & Concierge Services
• Pet Care, Life Mart Purchase Discounts
• Mileage & Cell Reimbursement for qualifying roles
• Identity Theft Protection & Voluntary Benefits

Use your empathy to empower families. We're hiring so apply TODAY!

Chicanos Por La Causa, Inc. is an Equal Opportunity Employer.

CPLC knows it takes variety of thought, culture, background, and perspective to create a truly impactful workforce. As CPLC grows, we are seeking talented employees with varying backgrounds, cultures, perspectives, and experiences to support our innovation and creativity. CPLC commits to a continued focus on fair and just hiring, training, promotional practices, and policies. We work for real change and progress in equal opportunity recruitment, hiring, and advancement. Learn more by visiting https://www.eeoc.gov/poster