Case Manager at Chicanos Por La Causa – Las Vegas, Nevada

POSITION SUMMARY

The Rapid Rehousing High Needs Case Manager assists individuals and families experiencing homelessness, as defined by HUD, to quickly secure and maintain permanent housing. Using a Housing First approach, the Case Manager provides housing-focused case management, connects clients to rental assistance, and links them to community resources. Responsibilities include eligibility assessments, housing stability planning, landlord coordination, and ongoing support to promote long-term self-sufficiency and prevent returns to homelessness. The position will be responsible for providing high needs case management services specifically for housing placement services, temporary financial assistance, conduct harm reduction activities, job placement opportunities and other supportive services.

SPECIALIZATIONS

• Position requires ability to respond effectively to staff, guests, collaborative agencies, and volunteers with questions and concerns in areas of responsibility
• Dedication to providing services through a person-centered approach, integrating empathy, trauma-informed care, motivational interviewing, and harm reduction principles
• Ability to establish and maintain professional boundaries in working with clients
• Knowledge of community resources in the Clark County area
• Ability to assess emergency situations and respond effectively
• Ability to handle situations where clients may exhibit complex behaviors

MINIMUM QUALIFICATIONS AND COMPETENCIES

Education /Background:

• Bachelor’s degree in social work or related field or two years of experience working with individuals experiencing homelessness or housing instability, particularly those with mental illness, intellectual disabilities, and/or substance abuse disorder
• Working knowledge of HUD homelessness definitions, housing practices including NV Landlord Tenant Act, Fair Housing, Housing Quality Standards (HQS), and Property Management
• Demonstrates positivity, self-drive, organization, and resourcefulness, upholding a reputation for being both team and client-focused, and ready to offer assistance whenever and wherever required, as evidenced by past actions
• Must have an excellent command of computer software programs: Word and database software, and operate fax, copy machine and all office equipment correctly for communication purposes
• Excellent written and verbal skills in the English language. Bilingual English-Spanish preferred
• Must be prompt and dependable
• Strong communication, Organizational, and problem-solving skills; ability to work independently and as part of a team
• Proficiency in Microsoft Office and data entry systems (e.g., HMIS preferred)
• Required to drive a company or personal vehicle
• Must pass background screening and clearances
• Cultural competence and ability to work with diverse populations
• Ability to maintain order and make effective decisions in crisis situations
• Ability and willingness to perform light housekeeping and occasional lifting up to 50 pounds independently

Onsite: This position requires on-site work, with most of the day spent in the field conducting home visits, delivering rent subsidies, providing transportation to medical appointments, and similar tasks. Remote work may be considered on a limited basis, depending on workload and program needs. Must be approved in advance by Department PM.