IT Specialist in MT MORRIS, Pennsylvania at SDI Management LLC

Information Technology Specialist

Information Technology

Information Technology Manager

Mt. Morris, PA

Exempt (Computer Employees)

The IT Specialist will be a contributing team member of the Information Technology group, servicing the Shaft Drillers International family of companies. The IT Specialist will assist the Director of Information Technology with the support and administration of IT functions, hardware, software, and end user support.

The successful candidate will have versatile experience in Support, Administration, IT Infrastructure, Mobile/Communications, and Security.

Support

End user support with an emphasis on customer service.

Windows OS 11

MS Office

Printers

Hardware

Remote support * Administration

Microsoft Active Directory administration

Microsoft Exchange administration

General

Mac OSX

Server hardware repair / troubleshooting

New computer setup / imaging

Infrastructure

Switch management (Extreme / Cisco)

Firewall management (Palo Alto / Cisco)

Network wiring / hardware

VPN management (Palo Alto / Cisco / Microsoft)

Mobile / Telecommunications

VOIP

Cellular / mobile devices and boosters (iOS / Android)

Mobile Device Management

A/V systems / videoconferencing

Administration

MS Office 365 administration

Microsoft Exchange Server

Azure Management

Virtual environment administration (VMware / Hyper-V/Veem)

SAN Management

Group Policy administration

Sage Timberline systems

Security

Network security / intrusion prevention

Security cameras

Antivirus management

EDiscovery / litigation hold

Information classification security and remediation

Must be able to communicate in a clear and concise manner to clients in person and via telephone

Must possess required knowledge, skills, abilities and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed

Must possess a valid Driver’s License

Bachelor’s Degree in IT-related field

; however, candidates with professional experience will be considered if experience demonstrates the ability to perform the tasks listed in the position's job responsibilities section

Ability to be physically seated for long periods of time in a standard issue desk chair

Ability to work more than 40 hours in any given week including weekend assignments when required

Ability to visually tolerate prolonged exposure to computer screens, mobile device (phones, tablets, etc.) screens

Reading documents and materials in hard and soft copy form (either naturally or with corrective lenses)

Remaining calm during emergencies and respond appropriately as dictated by the circumstance of the incident which includes within and around locations and when required to climb and descend stairs to access available exits

Walking, stepping, climbing stairs to access or otherwise move from one location to another which normally involves walking within and around locations and when required to climb and descend stairs to access areas as required

Standing, stooping kneeling, squatting, climbing or sitting for long periods of time

Repetitive movements by feet, shoulders, arms, wrists, hands and back in performance of work

Working at elevated heights

Lifting up to and including 50 lb. objects as required

Carrying up to and including 25 lb. objects as required

Occasionally working outdoors in all-weather conditions

SDI Management LLC is an Equal Opportunity Employer, including disabilities and protected veteran status