Sales Representative in Belgrade, Montana at Xtant Medical Holdings Inc

Duties and ResponsibilitiesDevelop and maintain an understanding of relevant industry standards and regulations including but not limited to 21 CFR 820, 21 CFR 1271, AATB, MDSAP (per jurisdictional requirements), and ISO 13485, ensuring compliance with these requirements across the organization. Actively contribute to the fulfillment of Xtant Medical’s mission, values and quality policyMaintain a safe, clean work environment and ensure proper disposal of hazardous and non-hazardous waste according to OSHA guidelines and Xtant Medical standard operating procedures (SOP)Develop and maintain an understanding of Xtant Medical products Understand the interaction of departmental activities with the Quality System and their impact on the production of medical devices and human cells, tissues, and cellular and tissue-based products (HCT/Ps)Adhere to Xtant Medical SOPs, Good Documentation Practices (GDP), and safety protocolsGenerate new leads by directly contacting both agents and key surgeonsSupport surgical procedures with clinical expertise and strong business acumenDevelop and implement a strategic growth plan for the assigned area; manage customer and prospective sales activities; achieve sales targets; report on progress, market trends, and competitor actions to senior leadership; and ensure timely, efficient product deliveryDesign and implement local sales and educational events intended to expand Xtant’s sales portfolio and ultimately assist in the delivery of assigned sales goals for their territorySet and attain personal targets for sales volume, new client acquisition, and related performance metricsBuild a referral network of key surgeons and educate them on Xtant Medical productsEstablish and maintain close relationships with new clients:

Regularly meet with clients to present Xtant Medical products and highlight benefitsMaintain client relationships and monitor satisfactionIdentify and act on opportunities to improve customer experiencePrepare and submit pricing contractsFollow up to drive sales growth and profitabilityResolve manufacturing or delivery issues as neededCoordinate with Xtant Medical customer service and distribution to ensure accurate, timely shipments, stay updated on new products, and relay customer feedback for improvements

Attend sales training and planning meetings to stay informed on Xtant Medical products, promotions and sales goalsMaintain strong knowledge of Xtant Medical and competitor products, including strengths and weaknessesRepresent the company professionally and build trusted relationships with physician partners, customers, vendors, and colleaguesAdhere to Xtant Medical policies and SOPs for HCP (Health Care Professionals) interactions, product handling, complaints, expense reporting, and training

Other duties as assigned

Financial ResponsibilitiesSubmit timely expense reports and abide by the Expense Reimbursement PolicyEfficiently process all customer information, contracts, orders and billing informationReview sales and commission reportsAssist in collection of past-due customer balances when requestedMaintain strict confidentiality of all company and customer informationAdminister and report on consignment inventoriesTrainingComplete required training, including but not limited to initial orientation and environmental health and safety training prior to performing tasksParticipate in training programs, ensuring timely completion and accurate, up-to-date training recordsComplete annual SOP review and safety training (i.e. OSHA, bloodborne pathogens) as applicableDevelop and maintain a scientific understanding of Xtant Medical’s products and their useDevelop and maintain an understanding of competitive productsConsistently enhance and refine sales techniques to drive performance and results

Document Control and Record ControlComplete all documentation accurately and legibly per GDP, retain records according to Xtant Medical’s procedures, and review others’ documentation as neededPerformance of DutiesPerform duties and responsibilities to the highest standards with efficiency, professionalism, and attention to detail; adapt to job changes and contribute to team successMaintain confidentiality of donor and recipient information according to HIPAARequired Skills/AbilitiesDemonstrated experience selling medical devices in a surgical or clinical settingSelf-motivated, results-driven, and able to work independently within an assigned territoryStrong written and verbal communication skills, including effective presentation capabilitiesAbility to identify customer needs and opportunities and align them with Company products and solutionsSolid understanding of products, market dynamics, and competitive landscapeStrong customer focus with consistent follow-up and relationship building skills Ability to educate, train, and influence surgeons, clinical staff, and distributorsWillingness and ability to travel as required to support sales objectivesFamiliar with FDA, ISO, and AATB standards relevant to regulated product salesProficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and CRM toolsEducation & ExperienceBachelor’s in Marketing, Engineering, Business Management, and/or Life Science fieldThree (3) plus years’ sales experience in related field is required; industry experience in orthopedic, biologics, or fixation sales is strongly preferredProven experience in cross-selling/upselling, working with POS or CRM systems, achieving/exceeding sales targets, managing customer objections and complaints, and delivering product demonstrations and presentations is essentialDemonstrated track record of meeting or exceeding sales quotasExperience managing accounts independently in surgical or hospital settingsProven ability to navigate hospital systems, OR environments, and stakeholder relationshipsDemonstrated entrepreneurial experience is required, showcasing initiative, ownership, and business acumenWorking Conditions Standard work hours are Monday – Friday; 8:00 am – 5:00 pm, with occasional overtime or weekend work based on project/production needsWork will require regular and frequent travel, domestically. The amount of travel will vary depending on business needsThis position is based remotely in the United States and administrative work is performed from a home officeWorking conditions may include a laboratory setting, environmentally controlled area (ECA), cleanrooms, operating rooms, and other sterile environments with varying temperaturesDuties may include contact with human tissue, blood, bone, and fluidsThis position will sometimes be required to wear personal protective equipment (PPE), including laboratory coat, scrubs, gloves, etc. Adhere to all health and safety requirements specified when entering laboratory and device manufacturing areas and in the handling of company productsHepatitis B vaccine is highly recommended and provided to employees who may have contact with human tissue at no cost to the employee. Any employee who declines a Hepatitis B vaccine will be required to sign a waiverPhysical RequirementsAbility to sit, stand, and work at a computer for prolonged periodsAbility to lift, carry, push or pull items of varying weight, typically up to 60 lbs. Requires hand-eye coordination and manual dexterity for tasks such as typing, using hand tools or equipment, and assembling or handling small components with precisionAbility to see clearly, whether with or without corrective lensesAbility to hear and understand safety signals, alarms, and customer requests in a noisy environmentAbility to safely operate a motor vehicle, including cars, trucks, or commercial vehicles, as required by the position. This includes the ability to drive for extended periods, in various weather conditions, and on different road types (urban, rural, highways, etc.)