Domestic Violence Case Manager at BUILDING FUTURES – San Leandro, California

AGENCY SUMMARY: At Building Futures, we believe everyone deserves a safe place to call home. This agency is an Alameda County leader in providing a comprehensive safety net of services at the unique intersection of homelessness and domestic violence for individuals and families. As a Housing First agency, all of Building Futures' programs and services prioritize linking clients with safe and supportive housing. Our trauma-informed domestic violence care continuum aims to ensure immediate access to crisis information and help; safe shelter for women and women with their children; and support as families rebuild safe and stable lives free from homelessness and family violence. We engage the broader community in DV prevention and intervention through ongoing public awareness campaigns and State-accredited 40-hour DV counselor training.

POSITION SUMMARY: The Domestic Violence Case Manager works to end domestic violence and homelessness by providing Case Management services at Sister Me Home, the agency’s domestic violence safe house. This position is responsible for providing minimal weekly individual meetings and facilitate weekly group work with each client/family to further the progress of their case plan and ensuring that their stay at Sister Me Home is a successful one. Case plans include addressing their active domestic violence and their engagement in a housing plan. This position is on-call one week a month.

ESSENTIAL DUTIES:

• Provide strong trauma-informed case plans that include safety planning for each client based on agreed goals, with a clear understanding of what success will look like for each client.
• Support the client in their progress/regress and keep them focused on meeting their goals, focused on client strengths.
• Develop creative and engaging methods of delivery for Domestic Violence victims, while understanding the sensitivity and trauma informed approach necessary in serving people who have experienced Domestic Violence and their children.
• Remain current on Domestic Violence best practices and the resources available for safe house residents, make sure to keep clients well informed.
• Provide ongoing resources, case management support and counseling to the clients within our Domestic Violence safe house.
• Build community relationships with all residents on behalf of the site. This includes individual meetings and facilitates group meetings with residents, including children. Group meetings will focus on parenting skills, life skills, housing readiness...etc.
• Attend weekly safe house staff meetings and weekly house meetings for shelter residents.
• Collaborate with staff on how to support client’s needs to maintain consistent services, including open communication about where clients are at and how to support each client based on their individual circumstances.
• Compliance on keeping files organized in preparation for an audit from funders throughout the year, including consistent upkeep on statistics and documentation not only in the file but in CIRCE, our client database.
• Maintain deadlines provided by Supervisor and by Director of DV Services
• Support clients through navigating various systems as it relates to their active DV, including filing a police report, a restraining order, court support, and family court and any issues regarding custody.
• Participate in regular on-call for shift coverage at SMH,
• Fulfill other duties as needed and behalf of the team if necessary.

QUALIFICATIONS & COMPETENCIES:

• Bachelor’s Degree or Equivalent Professional experience in the human services or related field.
• Knowledge of violence dynamics and Alameda County resources for homeless and other underserved populations. Experience working in an emergency shelter environment.
• Domestic Violence Counselor Certification or willing to obtain shortly after hire. Minimum of two (2) years working with issues of Domestic Violence and a record of successfully facilitating change and/or innovation in the Domestic Violence or related field. Plus, one-two (1-2) years of experience in homelessness, substance abuse, mental health, and child abuse.
• Proven ability working with DV populations and the ability to effectively support children who have been victimized by domestic violence.
• Valid California Driver’s License, car insurance and personal vehicle.
• Ability to build collaborative, supportive and respectful working relationships with all staff and clients alike.
• Proven ability to work independently and be an effective and collaborative team player.
• Skilled at communicating with a team responsible for their own work but sharing the responsibility of the overall success of the program.
• Navigating through new roles with the intent of following through and seeing them through to success.

PHYSICAL REQUIREMENTS & WORKING:

The work environment and physical demands described are representative of those required by employees to perform the essential functions of this job with or without reasonable accommodation.

• Ability to work at a desk or computer workstation.
• Ability to perform repetitive office tasks.
• Ability to review a wide variety of materials in electronic or hard copy form.
• Sufficient manual dexterity to enable the employee to operate a personal computer, phone, and related equipment.
• Must be able to lift 25 pounds.

COMPENSATION:

Building Futures offers competitive salary based on experience and skills of employees. Additionally, the agency provides a comprehensive benefits package that includes medical, dental, vision, employee self-managed 403b retirement benefits, ancillary benefits, access to Flexible Spending Accounts, and generous leave benefits.

EQUAL EMPLOYMENT OPPORTUNITY:

Building Futures is an equal opportunity employer. Our commitment to equal opportunity extends to the employment relationship and all areas of personnel activity such as recruitment, selection, hiring, placement, job assignment, supervision, training, promotions, transfers, compensation, benefits, employee activities, educational opportunities, and access to facilities and programs. Building Futures’ policy prohibits discrimination based on actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or expression (including transgender status), sexual orientation, marital status, domestic partnership status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law (such as cancer), genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. Building Futures also prohibits discrimination based on the perception that anyone is of a protected class or is associated with a person who is perceived as being part of a protected class. All such discrimination is unlawful.