Caseworker in sunnyvale, California at Sunnyvale Community Services

The Caseworker is responsible for direct contact with clients, determining and verifying their needs, providing available financial and in-kind assistance for which clients may be eligible, and arranging for or providing referrals to appropriate outside services. The Caseworker assesses clients’ needs for financial help, food, and other emergency assistance services; determines what assistance can be provided by the agency and by outside resources; and advises clients on how to obtain appropriate services.

• Assess and verify client needs, determining eligibility for a variety of financial and in-kind emergency assistance services.
• Refer clients to appropriate public and nonprofit services.
• Maintain client files and submit monthly statistical reports on services provided.
• Determine client eligibility for specific public and nonprofit programs for which the agency has assumed the role of qualifying agent.
• As applicable, provide translation assistance for clients and designated outside organizations.
• Conduct different assessment tools including the PR-VI-SPDAT for families in need of financial assistance.
• Maintain accurate data in Clarity and Salesforce databases.
• Other duties as assigned.