Business Development Manager in CONROE, Texas at Key Safety

The Business Development Manager is pivotal in driving the growth of Key Safety by spearheading direct sales initiatives across all product lines, including safety equipment, branded apparel, and promotional products. This role is responsible for actively seeking opportunities, engaging with new clients, and deepening relationships with existing clients to enhance revenue opportunities. The Business Development Manager will be actively engaged in the development and execution of Key Safety’s sales strategy and maintains overall responsibility for the client relationship.

Sales Strategy Execution

• Achieve agreed upon sales and revenue targets.
• Ensure clear communication with Sales Manager and Key Safety team on current and expected sales activity.
• Compile list of prospective customers for use as sales leads based on information from cold calls, business directories, industry ads, trade shows, web sites, and other sources.
• Schedule, prepare and deliver effective sales presentations.
• Create and deliver quality sales proposals and price quotes.
• Create quality sales orders.
• Travel throughout the assigned territory to call on existing and prospective clients to solicit orders.
• Identify industry trends and collect and analyze data to better understand consumer behavior.

Account Management

• Coordinate the onboarding of new clients in partnership with Operations team members.
• Maintain relationships with assigned accounts and organically grow those accounts with new products and services.
• Maintain the highest possible level of customer service to ensure 95% customer retention.
• Work to improve the client experience, communicating proactively, resolving problems, and preventing additional issues by improving processes.
• Monitors delivery schedule and manages client expectations based on anticipated delivery date.
• Share client feedback with other Key Safety personnel to ensure continued service quality.
• Work to resolve challenges associated with orders and delivery.

Administration / Territory Management

• Create weekly and daily work plans to optimize territory coverage.
• Maintain accurate and sufficient documentation within Key Safety systems (Outlook, QuickBooks, etc.).
• Maintain CRM records of all sales activity.
• Create and submit expense reports as scheduled.

Marketing

• Actively participate in trade shows and community events as a representative of the company, driving Key Safety’s brand as a
• trusted partner.
• Participate in the development of Key Safety’s marketing and communication strategy.
• Identify opportunities for promotional events designed to bring greater awareness to Key Safety products.
• Maintain awareness of competitor activity and identify opportunities to displace them when possible.

Vendor Management

• Actively participate in the identification and development of partnerships with new vendors.
• Ensure clear communication with vendor and client on all customization orders.

Education and Training

College degree in business or related field preferred.

5+ years of relevant work experience required.

Required skills include:

• Sales, persuasion, and negotiation skills
• Strong organizational skills
• Strong customer service skills.
• Computer proficiency and technical aptitude with the ability to use Microsoft and Intuit products, specifically Outlook, Word, Excel, SharePoint, OneDrive, and QuickBooks.
• Excellent communication, organizational, and time-management skills.
• Ability to thrive in a fast-paced work environment.
• Highly motivated with a strong work ethic.
• Positive attitude.
• Proven ability to work and plan effectively in a team environment.
• Ability to prioritize responsibilities to meet deadlines.