Business Information/Systems Specialist - Mental Health Center in Shakopee, Minnesota at Scott County (MN)

• Customer Service - Delivers government services in a respectful, responsive, and solution-oriented manner.

• Communication - Is always clear about what we're doing and why we're doing it.

• Collaboration - Works with partners – communities, schools, faith groups, private business, and non-profit agencies – to see that services are not duplicated but rather are complimentary, aligned, and provided by the partners who can deliver the service most effectively.

• Stewardship - Works proactively to make investments, guided by resident input, which will transform lives, communities, and government.

• Empowerment - Works with individuals and families to affirm strengths, develop skills, restore hope, and promote self-reliance.

• Resiliency - Fosters public preparedness and responds when families and communities face health and safety emergencies.

• Innovation - Takes informed risks to deliver services more effectively and learns from successes and failures.

• Knowledge - Knowledge of application development and/or database design/data modeling methodologies and tools utilized by the county.

• Knowledge in technology and industry solutions, including office automation, data processing techniques and practices, software development methodology, and forms and records management.

• Knowledge of statistical, analytical, and research concepts and methods.

• Knowledge of relationships between internal and external agencies and governing entities.

• Knowledge and understanding of human behavior, cultural diversities, and language barriers to ensure equitable service delivery.

• Knowledge of e-business applications and/or content management systems, MS Project, Microsoft Office, Visio, and graphics software.

• Abilities - Ability to work in a team environment and effectively work with both technical and functional staff.

• Ability to remain flexible without losing focus on priorities, deadlines, and customer service perspective.

• Ability to work under the pressure of time constraints and frequent interruptions.

• Ability to evaluate and recommend new technologies to support the county business functions in the short and long term.

• Ability to apply systems thinking to public sector programs to try to streamline and improve processes.

• Ability to gather, analyze, document, and communicate information appropriately based on project goals and audience are valuable skills.

• Ability to develop and present information for routine business and project analysis; ability to express complex technical concepts effectively, both verbally and in writing.

• Ability to work well with people from different disciplines with varying degrees of technical experience.

• Ability to initiate and implement problem resolution, escalating issues appropriately.

• Ability to work independently without close supervision.

Typical characteristics of the regular, ongoing work environment of this position requires inside work, typically in an office setting.

Physical activities include sedentary to light work: Reaching, sitting, standing, walking, pushing, lifting, pulling, fingering, grasping, feeling, stooping, talking, hearing, seeing, and repetitive motions. Lifts and/or navigates up to 35 pounds on a routine basis in handling files and equipment necessary for performing the essential duties of the job.

SELECTION PROCESS

Selection for this position will be based on a minimum qualifications screening and rating of training and experience. Top candidates will be forwarded to hiring manager or supervisor for consideration for interview and/or additional assessments. Final selection will include a background check and approval by the County Board.