Maternal Mortality Review Coordinator in Jacksonville, Florida at WiredPeople, Inc.

Overview:
WiredPeople is seeking a dedicated and analytical Maternal Mortality Review Coordinator to collaborate with our virtual Florida-based initiatives, directly supporting critical public health programs. In this role, you will play a critical part in evaluating maternal healthcare delivery, analyzing social determinants of health, and developing standardized interview protocols for our clinical review teams.

This is a part-time, fully remote position (up to 20 hours per week), with hours fluctuating based on quarterly case volume. Please Note: Active residency in the State of Florida and a Master's Degree in Social Work is Strictly required. Having a social work licensure/certification in the State of Florida is preferred, but not required.

Core Responsibilities:

• Clinical Case Review: Conduct comprehensive quarterly evaluations of maternal mortality cases to identify systemic biases and assess how social determinants of health impacted patient outcomes.

• Narrative Synthesis: Collaborate closely with Records Analysts and Project Coordinators to translate clinical findings into structured, impactful case narratives for quarterly leadership reviews.

• Protocol Development: Finalize and integrate the informant interview toolkit—including outreach letters, standardized scripts, and interview frameworks—into the program's official procedural guidelines.

• Team Training & Coaching: Design, record, and deploy a comprehensive training curriculum (via Microsoft Teams) to instruct Records Analysts on conducting sensitive informant interviews. Continuously refine these modules based on analyst feedback.

• Qualitative Research & Analysis: Partner with program administrators and data analysts to evaluate historical Florida case data, utilizing qualitative methods to pinpoint patterns of bias in healthcare delivery.

• Resource Creation: Author executive summary reports and design visual reference guides to help clinical abstractors accurately identify bias in medical records.

• Interview Execution & Data Management: Provide direct, hands-on support to the analyst team during quarterly informant interviews, ensuring accurate and timely data entry into program systems.

• Continuous Learning: Actively participate in all recommended and required programmatic training sessions.

Required Qualifications:

• Education & Licensure: Must hold a Master’s degree in Social Work (MSW) OR be a Licensed Clinical Social Worker (LCSW) currently licensed and residing in the State of Florida.

• Clinical Experience: A minimum of 1 year of hands-on experience in obstetrics, antenatal, or postpartum care. Note: Specialized experience in bereavement counseling will be strongly considered in lieu of direct perinatal experience.

• Subject Matter Expertise: Deep, working knowledge of the Social Determinants of Health and their specific impacts on maternal outcomes.

• Counseling Skills: Proven background in family support, peer counseling, and sensitive community outreach.

• Technical Proficiency: Strong computer literacy, including seamless navigation of remote collaboration tools (e.g., Microsoft Teams) and clinical data entry systems.

• Soft Skills: Exceptional professional communication and writing abilities, with a proven track record of thriving in a highly collaborative, remote team environment.

WiredPeople provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, WiredPeople complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.