Commercial HVAC Service Technician at Abstrakt Marketing Group LLC – Scranton, Pennsylvania

This is a full-time, direct placement for Energy Technologies

Primary Function:

Troubleshoot, repair, maintain, and install HVAC and related equipment as assigned. Assume day-to-day coordination of specific agreements or projects as assigned to ensure contractual commitments are met in a timely, cost-effective manner. Must possess and maintain all applicable local, state, and federal licenses including EPA Refrigeration Certification.

Experience and Qualifications:
Competency Areas:

• 5 years of commercial HVAC service experience
• Experience with chillers and commercial/industrial HVAC systems
• EPA certification

Technical Knowledge:

• Keep technical knowledge up to date regarding equipment and concepts.
• When presented with a problem, know what to do, and why, and whether to repair or replace.
• Search out and read applicable manuals and online sources.
• Belong to and take advantage of technical organizations to improve technical knowledge.
• Use technical knowledge to assist other service representatives in solving problems.

Quantity:

• Demonstrate capability of handling a heavy workload of calls.

Troubleshooting:

• Upon receiving a customer complaint, follow systematic questioning techniques and relate answers to the functioning of the system.
• Follow point-by-point troubleshooting guides to find faults in a short period of time.
• Avoid needless callbacks by checking complete system before leaving the job.

Levels of Development:

• Direction and guidance needed
• Direction and guidance needed; begin making suggestions
• Recommend solutions; obtain approval before implementation
• Authorized to take action; advise afterward
• Take action; no regular reporting required