Dispatch Specialist in Forest Lake, Minnesota at Jusczak Trucking LLC

About Us

Jusczak Trucking is a family-owned company with deep roots in the trucking industry since 1974, providing honest, dependable, and hassle-free freight solutions across North America. We are growing and looking for a detail-oriented Dispatch Specialist to support daily operations and ensure excellence in service, communication, safety and compliance.

Position Summary

As a Dispatch Specialist, you will focus on monitoring fleet operations and ensure compliance with all safety and regulatory standards. This role is critical to maintaining efficiency, minimizing risk, and supporting drivers in meeting DOT and company requirements as daily monitoring of all trucks and drivers. This position plays an active role in fostering collaboration across dispatch, operations, and other supporting departments.

Key Responsibilities

• Monitor Fleet Performance: Track truck locations, routes, and schedules using GPS and dispatch software to ensure timely deliveries.
• Compliance Oversight: Verify driver logs, hours of service, and inspection reports to maintain DOT/FMSCA compliance.
• Safety Enforcement: Ensure drivers adhere to company safety policies and promptly address any violations or incidents.
• Driver Support: Communicate with drivers to provide updates, resolve issues, and reinforce compliance standards.
• Incident Management: Respond to delays, breakdowns, and emergencies while documenting all actions taken.
• Record Keeping: Maintain accurate dispatch records and compliance documentation for audits and reporting.
• Monitor and coach drivers: Monitor and coach drivers on safety, log accuracy, hours-of-service compliance, and proper log entry practices to ensure full DOT/FMCSA compliance.

Qualifications

• Strong communication and problem-solving skills.
• Ability to multitask and stay organized in a fast-paced environment.
• Familiarity with GPS tracking or dispatch software preferred.
• Knowledge of DOT/FMCSA regulations.
• High school diploma or equivalent required.
• 1+ year experience in dispatching or transportation logistics required.
• Associate degree preferred.

What We Offer

• Competitive salary
• Supportive, team-oriented work environment
• Opportunities for career growth
• Paid holidays and PTO
• Health, dental, vision, and life insurance
• HSA
• 401(k) with 3% company match
• Free financial planning resources
• Leadership development and mentorship programs