Billing Specialist at Northfield Hospital & Clinics – Northfield, Minnesota

Job Relationships

Department: Patient Financial Services

Supervisor: Supervisor - PFS

Supervises: None

Job Summary

The Billing Specialist assists patients with their billing statements via phone, email, or correspondence. Responsible for the collection of patient accounts from insurance companies. Work patient accounts through the aging process identified by the computer collection systems to ensure effective and timely collection of outstanding accounts. Provides services to the organization in processing and collecting revenue. This position does not provide direct patient care.

Compensation

We are committed to providing wage ranges for all open positions. Please note that the specific compensation for this role will be determined based on experience, education and internal equity considerations. The hourly wage range for this position is $20.87-$29.46. This range reflects the base salary for this position.

Key Accountabilities

• Sends, edits and corrects claims and payer rejections daily, notifying management of problems or trends
• Process accounts according to action required to resolve account balances with insurance companies. This includes using payer websites, making phone calls to insurance companies and/or patients.
• Responds promptly and professionally to patient inquiries, helping to answer their questions and concerns.
• Ability to resolve payer rejections and denials through the appeal process as required by each payers contracting requirements.
• Responsible for working payer correspondence, edits, and aged accounts receivable, identifying and correcting billing errors.
• Managing your workload by utilizing the system to prioritize work queues to ensure prompt resolution and payment on accounts.

Qualifications

• High School diploma or GED
• 1-2 years of healthcare experience
• Experience in medical billing, preferred
• Eduction in medical billing and/or coding, preferred

Schedule

• 80hrs/2wks
• Monday-Friday, 8:00am-4:30pm
• We offer a flexible hybrid or fully remote work model. To be considered, applicants must live in Minnesota.

Benefits

• Paid Time Off accrued starting on first paycheck
• Medical, Dental, and Vision (discount plan) coverage
• Flexible Spending Accounts
• Life, AD&D, and Disability Insurance
• Pension Plan (PERA) with 7.5% employer match
• Optional 457(b) Retirement Plans
• Tuition Reimbursement
• Loan Forgiveness Eligibility – PSLF + MN state programs for qualifying roles
• Employer-Provided Certifications + Continuing Education
• Additional perks: Free On-Site Parking, Qualified Bilingual Staff Program, Employee Assistance Program, and discounts on cafeteria, scrubs, and OTC pharmacy items

Northfield Hospital + Clinics is a trusted, independent healthcare system with more than 800 employees. We’re recognized for our collaborative work environment and strong commitment to high-quality patient care and community impact. We’re proud to be named to Becker’s 2025 list of “100 Great Community Hospitals." Our services span the full spectrum of hospital and clinical care, with our main hospital located in Northfield, MN, and primary and specialty clinics in Northfield, Lakeville, Farmington, Faribault, and Kenyon—along with Urgent Care locations in both Northfield and Lakeville. We offer care across 48 specialties and serve patients at 22 locations throughout the south metro and southern Minnesota.

Whether you're just starting your career or bringing years of experience, you'll find meaningful opportunities, supportive teams, and a chance to make a real difference here.