Account Manager in Toronto, Ontario at Precision Record Pressing Inc

Precision Record Pressing is a leading vinyl record pressing company with multiple locations in the Greater Toronto Area. We believe our growth and success can be directly attributed to the emphasis we place on service, quality, and innovation and the involvement, commitment, and enthusiasm of our employees.

We are currently looking for an Account Manager to join our Toronto team. This is a full-time, permanent opportunity that will work directly with developing artists, independent labels, and music industry partners on their vinyl and CD projects, often guiding clients through the manufacturing process for the first time. This role is perfect for someone with a passion for independent music and vinyl, who is motivated, detail-oriented, and thrives in a fast-paced environment while valuing both client relationships and operational precision.

Candidates must reside in Canada and be legally authorized to work in Canada without sponsorship now or in the future.

Responsibilities

Physical Demands

Sedentary, office-based role that requires the ability to operate standard office equipment. Position requires sitting at desk ¾ or more of daySubstantially repetitive movements of the arms, wrists, hands and/or fingers. Required to have visual acuity to perform activities including but not limited to analyzing data and figures, viewing a computer screen, extensive readingPosition requires travel by multiple methods of transportation including air and ground; ability to navigate transportation hubs, client locations, airports and sit for extended periods of time during travelStand and walk for moderate periods during on-site client visits

Requirements/Qualifications

Minimum 1-3 years of experience in account management, sales, or customer relationship management, preferably within vinyl record manufacturing, or print or packaging in the music industry.Candidates from vinyl production roles at music labels, distributors or artist management firms will also be considered. Candidates from label relations roles at music distributors will also be considered. Demonstrated strong network of relationships at record companies, artist management firms and music distributors. Strong understanding of project-based sales and order management workflows.Demonstrated ability to manage multiple complex projects simultaneously while maintaining accuracy and attention to detail.Experience working with ERP systems and CRM platforms; proficiency in Google Business and Microsoft Office Suite.Excellent written and verbal communication skills, with the ability to communicate clearly with both clients and internal teams.Strong organizational and time management skills in a deadline-driven environment.Commercial awareness and ability to identify growth opportunities within existing accounts.Self-motivated, proactive, and comfortable taking ownership of customer accounts.Relationship builder who enjoys proactively expanding their network and finding ways to meet customer needs. Excited to conduct local client visits and explore their upcoming needs, with occasional travel as required to clients and music industry events.

What we offer:

Bonus structure based on Company and Individual performance100% Employer paid company sponsored benefits program: this means you don’t pay any premiums!Retirement savings match programCasual dressEmployee Assistance ProgramSafety footwear allowance programReferral rewardsMusic Program BenefitsPaid time off program

As a condition of employment, the successful candidate will be required to submit a clear Criminal Record Check, at their own expense, prior to start date.

We thank you in advance for your application, however only successful candidates will be contacted.

Precision Record Pressing is committed to and supports diversity and inclusion practices. We will accommodate any needs under the Ontario Human Rights Code (OHRC) and Accessibility for Ontarians with Disabilities Act (AODA). Should you require accommodation through the application and/or recruitment process, please contact hr@precisionpressing.com to allow opportunity for appropriate accommodations to be made.

AI Use: We use artificial intelligence screening tools to help assess all applications against job requirements for initial application screening. All shortlisted candidates are reviewed by hiring personnel.

Role Transparency: This posting is for existing vacancies. Shortlisted applicants may be kept on file for future vacancies.