InVest Manager in Tampa, Florida at The Spring Of Tampa Bay Inc

Job Overview

Responsible to Director of Coordinated Community Response and works cooperatively with law enforcement. Works in collaboration with law enforcement partners on reviewing reports of domestic violence to determine those that are considered high risk. Supervises InVEST Advocates. May work with interns or volunteers. Interrelates with all staff members. Provides support and guidance to victims and survivors. Directly oversees and manages the InVEST program. Supervises the InVEST Advocates.

Responsibilities and Duties

· Works in collaboration with law enforcement partners on reviewing reports of domestic violence to determine those that are considered high risk. Will maintain documentation of same.

· Manager will attempt to contact the victim within 72 hours of the initial police report.

· The manager will create safety plans with a minimum of 90% of the survivors made contact with.

· The manager will participate in the Domestic Violence Task Force meetings in order to advance the Community Coordinated Response model.

· Directly oversees and manages the InVEST program. Supervises the InVEST Advocates.

· The manager will provide training to the center’s hotline staff, outreach and shelter staff.

· The manager will attend other trainings on working with domestic violence survivors at high risk of homicide.

· The manager will participate in statewide meetings of InVEST programs.

· Will participate in electronic trainings for technical assistance.

· Will work towards completing all deliverables of the program.

· Will participate in the quarterly Fatality Review Team meetings and will assist with the preparation for the Fatality Review Team meetings and compiling data for the Team.

· Has a comprehensive understanding of the dynamics of domestic violence, service programs, and confidentiality and privilege.

· Service management and documentation meets the DCF program standards and Florida Statute.

· Provides not less than bi-weekly supervision to the InVEST Advocates. This may include training, coaching, assigning/directing work, and performance appraisals.

· Monitors and approves staff time sheets, time off requests and overtime.

· Responsible for overseeing and managing participant service in compliance with organizational policies and procedures, contracts, DCF standards, and applicable laws.

· Intercedes as necessary with members of the Clerk of Courts office, State Attorney’s office, law enforcement or judges on behalf of victims and survivors of domestic violence.

· Educates victims and survivors on their options within the legal/judicial system.

· Assists victims and survivors with completing paperwork that may be required by the judicial system in order to facilitate legal procedures.

· Assists victims with filing victim’s compensation claims.

· Provides service management and/or counseling, or referrals for service management, for the victim/survivor/survivor in an effort to enhance prosecution or safety for the victim/survivor and her/his children. Document in participant’s file as appropriate.

· Attends court hearings, trials and other events as appropriate.

· Maintains a good working relationship with all areas of the judicial system and law enforcement.

· Responsible for completing and compiling monthly statistical reports and other reports that may be required by funding sources or the agency.

· Participates in all project activities required by DCF.

· Serves as the main point of contact for the InVEST program and DCF.

· Obtains police reports from law enforcement partners Office Monday-Friday.

· Other duties as assigned.

Occasional duties or projects which may be performed at irregular intervals

· Makes community education/awareness presentations as appropriate

· Supervises the InVEST Advocates.

· Works with law enforcement agencies, personnel in other community agencies and Spring Staff when providing advocacy for survivors of domestic violence.

· This position may require co-location with local law enforcement partners several days per week to support collaboration and service coordination.

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· Does not respond to requests from the media.

· Does not provide any service which could be interpreted as practicing law.

Education/Training/Experience

· Master’s degree in human services preferred. Minimum of 2 years domestic violence experience required. In lieu of a Master’s degree, a minimum of five (5) years of domestic violence experience will be considered.

· Experience in court advocacy and or negotiation.

· Have knowledge of community resources and the ability to maintain a cordial working relationship with other agencies.

· Have computer skills and can work in the Windows environment.

· Must function independently while working cooperatively as a member of a team.

· Must pass screening by FDLE and law enforcement partners.

· Must be able to work with a culturally diverse community with sensitivity and professionalism.

Certification or Licensing Requirements

· Requires Domestic Violence Core Competency training plus an additional 6 hours of individualized training (30 hours total) to qualify for privilege status; must successfully pass written test

· Valid Florida Driver’s License with at least two years driving experience, active automobile insurance and an acceptable Motor Vehicle Report.

· Must be able to pass and maintain a Level II background check

· Requires on-going 16-hours of DV related training after the first year.

Physical Demands

· While performing the duties of this job the employee is regularly required to hear, talk, stand, sit, walk, use hands and reach. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.

· The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

· The work environment is normally that of an office atmosphere with a moderate noise level.

· The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Additional Remarks:

This position requires the following:

· Demonstrated maturity and good judgment.

· Ability to handle crisis situations calmly and with expertise.

· A self-starter and the ability to perform with a high degree of autonomy and as part of a team.

· Ability to exercise independent judgment and decision making.

· Excellent organizational, analytical and time management skills.

· Excellent verbal and oral communication and presentation skills.

· Knowledge of domestic violence and victim issues, including advocacy activities, statutes and impact on children

· Maintains professionalism at all times, in all situations.

· Reliable transportation required.

· Willingness to be flexible with schedule.

Behavior Expectations:

The expectation is that each team member demonstrates knowledge of our company culture code and works in a way that aligns with our 15 fundamental behaviors. Our Guiding Principles are at the beginning of our culture code guidebook,

We are…

Survivor-Focused and Empowerment Based. The diverse voices of survivors inform the decisions we make. Survivors are encouraged to heal and move forward at the pace they set.

Collaborative. Collaboration with our community partners helps create better outcomes for survivors while also ensuring knowledge of the services we provide.

Diverse & Inclusive. Our team reflects the diversities of our community and the survivors we serve. We establish spaces and services that are supportive of all people.

A Great Place to Work. People love to work here. We develop the potential of our staff and support their growth as leaders in this work.

Honest & Ethical. We are transparent. We deliver on our promises. Each dollar we receive is used for its intended purpose and its greatest good.

A Safe Space. Safety leads each interaction with survivors.

Advocates. We tirelessly advocate for survivor safety, abuser accountability, and improving the overall system in our community.