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Partner Services Manager in Tampa, Florida at Family First, Inc.

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Family First, Inc.
Tampa, Florida, 33609, United States
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Job Description

Partner Services Manager

Position

The partner services manager is responsible for managing multiple government-funded fatherhood campaign initiatives. This position reports to the director of partner services.

Job Description

  • Manage government-funded state contracts.
  • Plan and coordinate campaigns related to the contracts, and coordinate with the internal marketing team for campaign execution.
  • Manage deliverables of state or federal contracts, ensuring timeline is met on a monthly, quarterly and annual basis.
  • Coordinate meetings and communicate with state or federal agency contract or program managers to secure ongoing approvals (creative assets, releases, event dates/locations, etc.).
  • Align budgets with deliverables to ensure accurate and timely monthly expenditures.
  • Oversee and manage monthly, quarterly, and annual reporting.
  • Lead meetings and coordinate workflow with outside marketing agencies.
  • Work closely with marketing to allocate the budget across campaigns, including digital, outdoor, and radio.
  • Manage relationships with other state agencies or organizations related to grants, as needed.
  • Manage promotion and marketing of all contract-related events.
  • Ensure events meet budget requirements.
  • Event travel as needed.
  • Provide other support for the Partner Services team as needed.

    • Skills and Requirements

  • 7+ years of experience in marketing, account management, and government contracts.
  • Ability to manage multiple projects simultaneously and thrive in a fast-paced environment.
  • Strong account and relationship management skills with multiple partner agencies including government partners.
  • A collaborative mindset that thrives in group settings where problem-solving and teamwork are key.
  • Tech-savviness, including proficiency with Microsoft Office and online project management tools.
  • Bachelor’s degree or equivalent demonstrated
  • Hybrid work environment; 2 days in Tampa Westshore office

    • Why This Role Matters

    Our mission at Family First is to provide parenting, marriage, and relational truth that helps people love their family well and gives them greater hope for the future.

    As a partner services manager, you won’t just manage contracts—you’ll help bring campaigns to life that impact families across entire states.

    If you’re someone who thrives on ownership, collaboration, and meaningful work, this role gives you a chance to lead initiatives that truly matter.

    What You’ll Do

    You’ll serve as the connection between our government partners, internal teams, and external agencies, ensuring that campaigns are strategic, on time, and impactful.

    In this role, you will:

    • Coordinate campaign planning from strategy through execution in partnership with our internal marketing team.
    • Manage relationships with government partners, ensuring alignment, approvals, and trust.
    • Keep complex projects moving—balancing timelines, deliverables, and budgets.
    • Oversee reporting (monthly, quarterly, annual) with accuracy and clarity.
    • Coordinate with public relations agencies and advertising agencies for creative development and media placements.
    • Support and promote live events that bring our mission to communities.
    • Ensure every dollar spent aligns with mission and contractual expectations.

    🌟What Makes You a Great Fit

    You bring a mix of strategy, relationship-building, and execution. You’re comfortable working through complexity, but you stay focused on keeping things moving forward.

    You likely bring:

    • 7+ years in marketing, account management, or government contract management
    • Experience managing multiple high-stakes projects at once
    • Strong communication skills with the ability to translate, align, and influence outcomes
    • Confident in leading meetings with government agencies, marketing agencies, stakeholders, and partners to ensure that tasks are assigned and on track.
    • A collaborative mindset, with a proactive approach to problem-solving in team environments
    • Comfort with tools and systems that keep work organized and transparent
    • A humble attitude allowing you to roll up your sleeves and help where needed
    • A desire to fearlessly pioneer new paths for improvement and mission impact

    What It’s Like to Work Here

    We’re a mission-driven team that believes in:

    • Ownership – You’ll have real responsibility and trust.
    • Collaboration – We solve challenges together.
    • Purpose – Our work directly impacts families and communities.

    This is a hybrid role based in our Tampa (Westshore) office (2 days/week), with travel as needed for events.

    💬 A Final Note

    If you’re looking for a role where your work has a visible, meaningful impact—and where you can grow while doing it—we’d love to meet you.

    Job Location

    Tampa, Florida, 33609, United States

    Frequently asked questions about this position

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