Business Process Analyst in New York at Jobgether
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Job Description
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Business Process Analyst based in United States.
This is a remote opportunity supporting a major federal modernization initiative focused on transforming case management through cloud-based technology.
You will join a data modernization and governance team working across data, analytics, AI/ML, engineering, and operational functions.
The role focuses on turning governance policies and requirements into practical, scalable business processes and controls.
You will analyze workflows, identify gaps, and design improved current-state and future-state operating models.
As a key bridge between business stakeholders, data teams, governance specialists, and technology groups, your work will directly support modernization and informed decision-making.
The position offers significant ownership, cross-functional exposure, and the opportunity to influence how sensitive data is managed across a complex enterprise environment.
With a remote-first setup and limited travel, it is well suited to an experienced analyst who enjoys solving complex process and governance challenges.
- Analyze existing business processes, workflows, procedures, and data interactions to identify inefficiencies, redundancies, risks, and governance gaps.
- Translate data governance policies, standards, controls, and requirements into practical operational workflows, procedures, business rules, and controls.
- Develop current-state and future-state process models, process maps, flow diagrams, standard operating procedures, work instructions, and operational playbooks.
- Define requirements governing data collection, creation, validation, access, sharing, use, retention, and disposition.
- Work closely with Data Owners and Data Stewards to establish clear governance responsibilities within business processes.
- Define decision points, handoffs, escalation paths, business rules, and operational controls that support effective data governance.
- Facilitate workshops and stakeholder interviews to gather requirements, validate processes, and build alignment across business and technical teams.
- Partner with Data Governance, Data Quality, IT, security, and engineering teams to embed governance requirements and controls into applications and operational workflows.
- Translate business needs into actionable requirements for data, governance, analytics, and technology teams.
- Assess the operational impact of new governance policies and standards and support organizational adoption and change management.
- Define process performance measures, identify opportunities for continuous improvement, and support appropriate process automation initiatives.
- Maintain accurate and current process documentation as governance requirements, systems, and operating models evolve.
- Facilitate cross-functional resolution of process and governance issues while ensuring requirements remain practical, compliant, and aligned with program objectives.
- Technical training, relevant certification, or a degree is required; a BA/BS or MA/MS is strongly preferred.
- 8+ years of general information systems experience, with 9+ years preferred for candidates holding a bachelor's degree or 7+ years for candidates with a master's degree.
- 7+ years of specialized business analysis experience, including supporting product owners and agile teams, eliciting business needs, maintaining user stories, documenting requirements, and modeling business processes, systems, architecture, and data.
- Demonstrated experience supporting or contributing to enterprise data governance programs and translating governance policies into practical operational processes.
- Experience working with high-sensitivity, regulated, or otherwise closely governed data, including access management and privacy requirements.
- Experience partnering with security, governance, data, and engineering teams to implement compliant data-sharing and operational practices.
- Strong skills in process mapping, process documentation, workflow analysis, business requirements, and continuous process improvement.
- Excellent facilitation and stakeholder-management abilities, with confidence working across technical and non-technical teams.
- Ability to turn complex policies and governance requirements into clear, actionable procedures, controls, and operating practices.
- Strong written and verbal communication skills, including the ability to develop training, change-management, and process documentation materials.
- Analytical, organized, and solutions-oriented approach to identifying problems and developing practical improvements.
- Experience in federal government or other regulated environments is preferred.
- Familiarity with enterprise data governance frameworks, operating models, and process-mapping tools such as Visio, Lucidchart, or BPMN-based platforms is a plus.
- Experience with collaboration and documentation platforms such as SharePoint or Confluence, as well as project and workflow-management tools, is beneficial.
- The ability to obtain a Public Trust background clearance is required, specifically a BI Full 6C (T4) investigation.
- Candidates must meet the stated US Person eligibility requirements: U.S. Citizen, Green Card Holder/U.S. Permanent Resident, Refugee, or Asylee.
- The position is fully remote, with less than 10% travel expected.
- Competitive salary: Estimated range of $127,500–$172,500, with final compensation based on experience, geographic location, and applicable contractual requirements.
- Medical coverage: Multiple medical plan options, including options with Health Savings Accounts.
- Dental and vision: Comprehensive dental and vision plan options.
- 401(k): Retirement savings plan with company matching and pre- and post-tax contribution options.
- Flexible work: Full-flex workweek options designed to support both professional priorities and personal needs.
- Paid time off: Vacation, sick, personal, and holiday leave, with new employees typically receiving 15 days of paid leave per calendar year, subject to applicable policies and prorating.
- Paid holidays: Typically 10 paid holidays per year.
- Paid family leave: Up to 160 hours of paid family leave during a rolling 12-month period for eligible employees.
- Parental and other leave: Paid parental, military, bereavement, and jury-duty leave.
- Insurance protection: Short- and long-term disability, life, accidental death and dismemberment, personal accident, critical illness, and business travel and accident coverage are provided or available.
- Career development: Access to AI-powered career tools, learning opportunities, and internal mobility support.
- Mission-driven environment: Opportunity to contribute to complex technology and modernization initiatives supporting the U.S. federal court system.