Coordinator, Human Resource in Cleveland, Ohio at WellLink

Position Title: Coordinator, Human Resource

Department: Human Resources

Reports To: Director, HR

Level: Staff

Work Location: Hybrid

Direct Reports: None

FLSA Status: Non-Exempt

Summary:

The Coordinator, Human Resource provides administrative and operational support across the HR function, helping ensure employee requests, recruitment activities, onboarding, employee records, benefits support, HRIS updates, and team initiatives are handled accurately and efficiently. This role serves as a helpful first point of contact for employees and supports a positive, organized, and service-oriented HR experience.

Duties and Responsibilities:

• HR Support and Service Coordination: Respond to routine employee questions, monitor HR service requests, and help connect employees and managers with appropriate HR resources.
• Recruitment Administration: Support the recruitment process by posting jobs, scheduling interviews, coordinating candidate communications, assisting with phone screens, and maintaining applicant records
• Onboarding and Offboarding: Coordinate new hire paperwork, onboarding activities, orientation support, employee file setup, and offboarding documentation.
• Benefits, Payroll, and Leave Support: Assist with benefits enrollment, payroll-related updates, leave tracking, and employee questions while ensuring accuracy and confidentiality.
• Culture and HR Projects: Support employee engagement activities, training coordination, recognition efforts, DEIB initiatives, workplace award submissions, and other HR projects throughout the year.

Knowledge, Skills, & Abilities:

• Strong attention to detail and ability to maintain accurate, confidential employee information.
• Service-oriented mindset with the ability to communicate clearly and professionally with employees, candidates, and managers.
• Strong organizational and follow-through skills with the ability to manage multiple priorities.
• Foundational knowledge of HR practices, employment policies, benefits administration, and employee lifecycle processes.
• Comfort working with HR systems, Microsoft Office, and employee records; ADP Workforce Now experience preferred.
• Commitment to supporting an inclusive, positive, and employee-centered workplace culture.

Education and Experience:

• One to three years of experience in Human Resources, administrative support, recruiting coordination, or a related role preferred.
• Experience supporting recruitment, onboarding, employee records, benefits, payroll, HRIS administration, or employee engagement activities preferred.
• Associate degree or bachelor’s degree in Human Resources, Business Administration, or a related field preferred, or equivalent combination of education and experience.