Patient Navigator, RN (32837) in South Portland, Maine at GI Alliance

Patient Navigator, RN (32837)
Job DetailsJob Location: Fore River Urology: S Portland - South Portland, ME 04106
Position Type: Full Time
Job Shift: Day
Description

Description

Patient Navigator RN
About the Role
As a Patient Navigator RN, you will be the steady, familiar presence for patients and families from the day of diagnosis through the end of their care path. You will help them understand their diagnosis, make sense of their treatment options, and feel supported at every step. You will also be the connection point between patients, providers, and staff, so nothing gets missed along the way.
What You'll Do

Guide patients and families through their healthcare experience, answer questions, and provide education so they understand their diagnosis and treatment options

Follow patients from diagnosis through completion of their care path to make sure all treatment options are explored

Review prior patient history and keep the medical record updated in a timely way

Review information gathered by other internal and external members of the care team

Partner with surgical scheduling on patient preparation, required clearances, abnormal pretesting results, and complex procedure-related issues

Raise workflow problems, conflicts, or concerns with the manager or director of clinical services

Stay current through educational workshops, professional publications, and professional societies

Support compliance by following the Solaris Health Code of Conduct and all practice policies, protecting patient health information under HIPAA, reporting suspected concerns right away, and completing annual compliance training

Take on other related duties as assigned

What You'll Bring
Required

Graduate of an accredited nursing program

Current RN license and any certifications required by your state

BLS certification

At least 2 years of clinical experience

Preferred

BSN

Skills

Excellent verbal and written communication

Strong organization and attention to detail

Genuine empathy and the ability to build trust with patients

Working knowledge of healthcare systems, including EMR

Comfort with Microsoft Office and other computer applications

Travel
None