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What is the role of a Supervisor, Network Services at Thompson Rivers University?

The Supervisor, Network Services position at Thompson Rivers University is a Full-time or part-time position opportunity in the Education / Teaching / Administration field.

Where is this Supervisor, Network Services job located?

Kamloops, British Columbia, V2C 0C8, Canada

What type of employment is offered for this Supervisor, Network Services role?

Full-time or part-time position

What industry does this Supervisor, Network Services position belong to?

Education / Teaching / Administration

Supervisor, Network Services job near me in Kamloops, British Columbia at Thompson Rivers University

Application Restrictions

Open to both Internal and external

Job Type:

Support Staff (CUPE)

Posting In effect from

12/5/2026

Closing Application Date:

26/5/2026

Closing date for internal CUPE applicants

26/5/2026

Applications will be reviewed commencing the “closing date for internal CUPE applicants” and may continue until the position is filled.

Internal CUPE applicants must submit their application by 4pm on the “closing date for internal CUPE applicants” for their Seniority to be recognized. Applications received after the "closing date for internal CUPE applicants" will be considered alongside external applicants.

Full/Part Time

Full Time

Support Type

Ongoing

Anticipated Start Date

24/2/2026

Position End Date (If Applicable)

The Hours of work are subject to change depending upon departmental requirements

Schedule

The hours of work will be Monday to Friday, 7 hours a day, 8:00 am to 4:00 pm (subject to change depending upon departmental requirements)

Schedule Description

DUTIES

The Supervisor, Network Services, analyses, researches, designs, recommends, budgets, establishes, schedules, arranges, and provides direct supervision for the effective, secure, and efficient operation and maintenance of the University's voice and data communications network unit.

MAJOR DUTIES & RESPONSIBILITIES

Monitors, maintains, reviews, and verifies the voice and data communication networks to ensure that they allow for the effective, efficient, reliable, and secure day-to-day operation of the institution's network services. The University's voice and data communication systems include: Telephone PBXs, Voice over IP, Voicemail, Local and Wide Area Networks, Wireless Networks, Switches, Routers, Firewalls, CATV systems, and wiring infrastructure.
Supervises, coordinates and provides leadership for staff and/or contractors.
Responsible for participating on hiring committees, orientation of new employees, providing input into performance evaluations, and training of staff.
Acts as project manager overseeing multiple, complex voice and data communications network projects.
Prepares, monitors, and verifies data and voice communication budgets. May make recommendations for budget development based on analyses and research.
Oversees major voice and data communication equipment installations in new and renovated TRU structures. Analyses, researches, designs, recommends, provides input for budget development, establishes, schedules, and arranges for the installation of voice and data communication networks and equipment.
Arranges and monitors the work of contractors that are required to perform regular or emergency tasks.
Analyses, researches, and provides solutions to technical problems by providing effective solutions and recommendations and providing corrective actions.
Arranges and provides response to emergency or on demand work requirements.
Liaises with and coordinates peers, co-workers and contractors. Works closely with IT Services personnel, faculty and staff, consultants, equipment suppliers, Facilities Services personnel.
Analyses and researches new and innovative ways of providing voice and data communication services. Prepares various reports and technical documents.
Arranges for the expansion and development of the University's voice and data networks by the incorporation of new technologies and the replacement of old and obsolete equipment.
Reviews relevant literature in the field of telephone and data communications. Takes advantage of professional development opportunities to keep current.

REPORTS TO
Associate Director, Technology Services

QUALIFICATIONS

EDUCATION:

Two year post-secondary diploma related to voice or data communications or equivalent

EXPERIENCE:

Seven years' experience in voice and data communications networks in a large and complex environment, including:
- Experience in a leadership and/or supervisory role
- Experience in project management

REQUIRED SKILLS, ABILITIES & KNOWLEDGE

Ability to supervise, train and monitor the work of others
Advanced ability to analyze and understand technical manuals, equipment specifications, contract documentation, codes and regulations, working drawings, and technical literature
Intermediate ability to prepare construction specifications and technical reports
Advanced ability to analyze and understand complex material including working drawings, technical manuals, and reports
Advanced interpersonal and leadership skills
Strong oral and written communication skills
Advanced ability to understand and operate successfully within a complex environment of multiple interconnected and technical systems
Advanced understanding of the principles and operation of voice and data communication systems and equipment
Knowledge of various network protocols (e.g. TCP/IP) and communication wiring design (e.g. CAT 5 certification)
Ability to deal with users, coworkers and external vendors with courtesy, discretion and tact
Ability to deal with difficult situations appropriately

WORKING CONDITIONS

Sitting at desk and computer for long periods of time; visiting client locations; general office conditions
Working in noisy and dusty conditions
Ability to lift weights 10kg and over
Travel off campus required

The salary for the above position is determined by the Collective Agreement with the Canadian Union of Public Employees, Local 4879, as it presently exists.

Pay Band

$43.52 - $48.36 ( CUPE Grade 13 (90% - 100%) )

Salary rate

Location:

Kamloops, BC CA (Primary)

# of Hires Needed:

Organizational Unit:

Thompson Rivers University -> Information Technology Services -> Network and Technical

Diversity and Inclusion Commitment:

Thompson Rivers University is strongly committed to hiring based on merit with a focus on fostering diversity of thought within our community. We welcome those who would contribute to the further diversification of our staff, our faculty and its scholarship including, but not limited to, women, Indigenous, Black and People of Colour, persons with disabilities and persons of any sexual orientation or gender identity. Please note that all qualified candidates are encouraged to apply, however applications from Canadians and permanent residents will be given priority.

NOTE: To learn more about Thompson Rivers University or living in Kamloops or Williams Lake please visit our Careers website. External Candidates invited to interview will be required to bring a copy of their transcripts to the interview.

Supervisor, Network Services in Kamloops, British Columbia at Thompson Rivers University

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