Groundskeeper in Arden, North Carolina at ThriveMore

The Groundskeeper is responsible for maintaining the safety, functionality, cleanliness, and appearance of the community’s buildings, equipment, and exterior grounds. This role performs routine maintenance, minor repairs, preventive maintenance, groundskeeping, seasonal preparation, and exterior cleaning using hand and power tools. The position completes assigned work orders, supports emergency and inclement-weather operations, and helps provide a safe, welcoming, and well-maintained environment for residents, team members, and visitors in accordance with established safety standards, company policies, and applicable regulatory requirements.

Knowledge, Skills and Abilities

• Working knowledge of general building maintenance, groundskeeping, landscaping, exterior cleaning, and preventive maintenance practices.

• Ability to safely operate, clean, maintain, and store hand tools, power tools, pressure-washing equipment, landscaping equipment, and related maintenance supplies.

• Ability to perform minor plumbing, electrical, HVAC, carpentry, painting, equipment, and building repairs within the scope of the position.

• Knowledge of exterior property upkeep, including waste removal, leaf and debris cleanup, weeding, trail maintenance, patio and outdoor furniture care, signage maintenance, and seasonal preparation.

• Ability to identify unsafe, damaged, or deteriorating conditions and determine when an issue requires escalation, specialized repair, or contracted service.

• Understanding of workplace safety, infection control, hazardous materials handling, universal precautions, and the appropriate use of personal protective equipment.

• Ability to read, understand, and follow work orders, equipment instructions, chemical labels, safety guidelines, and department procedures.

• Strong organizational, time-management, and problem-solving skills, with the ability to prioritize work orders and recurring grounds-maintenance responsibilities independently.

• Effective communication and interpersonal skills when interacting with residents, families, visitors, team members, contractors, and leaders.

• Demonstrated dependability, attention to detail, flexibility, and willingness to respond to urgent maintenance, emergency, and inclement-weather needs.

• Ability to work independently with limited supervision and collaboratively as part of the Facilities team.

Essential Functions

• Complete assigned work orders accurately and within established timeframes, documenting completion in accordance with department procedures.

• Perform routine building, equipment, and grounds maintenance using hand and power tools, including minor plumbing, electrical, HVAC, carpentry, and painting tasks such as replacing ballasts, installing fill valves, and completing related repairs within the scope of the position.

• Conduct routine inspections and preventive maintenance to help ensure equipment, resident areas, common spaces, and exterior grounds remain safe, functional, and well maintained.

• Maintain the cleanliness and appearance of exterior areas by emptying outdoor waste receptacles; clearing leaves, debris, cobwebs, and insects from entrances, sidewalks, stairwells, patios, and other assigned areas; and keeping the gatehouse clean and maintained.

• Power wash sidewalks, patios, and other exterior surfaces at an appropriate frequency based on seasonal and operational needs.

• Prepare patios and other outdoor spaces for seasonal use, including cleaning, inspecting, arranging, and maintaining outdoor furniture and signage.

• Perform routine trail maintenance and cleanup, including removing litter, leaves, overgrowth, and other debris and reporting conditions requiring repair or specialized attention.

• Perform weeding and general landscape cleanup in areas not addressed by contracted landscaping services, and communicate recurring service needs to the supervisor.

• Restripe parking areas and refresh painted parking lines, directional markings, and designated-space labels using approved equipment, paint, and stencils.

• Properly operate, clean, maintain, and store tools, equipment, supplies, and shared items; keep tool storage, janitorial closets, and assigned work areas organized and safe.

• Respond to maintenance needs during inclement weather and participate in snow removal, storm cleanup, and other weather-related response activities as required.

• Assist with emergency response situations, including alarms, safety incidents, and resident evacuations, in accordance with training and established procedures.

• Interact professionally and respectfully with residents, families, visitors, team members, contractors, and leaders while performing assigned duties.

• Follow all safety, security, infection control, hazardous materials, universal precautions, confidentiality, and regulatory requirements,

• Complete required training and promptly report safety concerns, maintenance hazards, damaged property, equipment issues, and other conditions requiring follow-up.

• This position is designated as essential to the operations of the organization. Team members in this role may be required to report into work (on-site at the community) during emergencies, inclement weather, or other situations when the organization remains operational.

• Comply with all company policies, procedures, and applicable laws, including HIPAA and the Code of Conduct, completing required training and reporting concerns promptly.

Qualification Requirements

• High school diploma or equivalent (GED) required.

Preferred Qualifications

• Prior experience in maintenance work preferred.

Physical Demands

• Always required to stand, walk, bend, reach, and use hands and arms to perform maintenance tasks.
• Frequently required to lift, carry, push, or pull objects up to 50 pounds; occasionally heavier with assistance (up to 150 pounds using equipment or team support).
• Frequently required to climb stairs, ladders, kneel, crouch, crawl, and work in confined or awkward positions.
• Always required to use manual dexterity to operate hand tools, power tools, and maintenance equipment.
• Always required to use visual acuity to read gauges, labels, work orders, and safety signage, and to inspect equipment and facilities.
• Frequently required to use auditory acuity to respond to alarms, verbal instructions, and environmental cues.
• Frequently required to concentrate on tasks involving moderate detail with occasional interruptions.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment

• Frequently works outdoors on facility grounds and during seasonal weather conditions.
• Frequently exposed to dust, cleaning chemicals, noise, and mechanical or electrical equipment.
• Occasionally exposed to extreme temperatures, uneven surfaces, and minor physical hazards.
• Occasionally exposed to bodily fluids when working in resident care areas; appropriate PPE provided.
• Frequently works independently with limited supervision while adhering to safety protocols.
• Must follow all safety, security, infection control, and emergency response procedures at all times.