Pharmacy Program Specialist in Columbus, Ohio at AndHealth LLC
Job Description
AndHealth is on a mission to radically improve access and outcomes for the most challenging chronic health conditions, with the goal of making world-class specialty care accessible and affordable to all. We partner with health systems, community health centers, and independent practices to remove barriers to care to ensure all people have access to the care they deserve.
The Opportunity
We are looking for a detail-oriented and mission-driven Pharmacy Program Specialist to support the launch and ongoing operations of pharmacy partnerships, accreditations. payor enrollments, and specialty pharmacy programs across our book of business.
We are open to considering candidates across a range of experience and licensure levels for this role—from experienced pharmacy technicians with strong operational backgrounds to PharmD-level candidates seeking a non-traditional program management and implementation career path. Leveling and compensation will be commensurate with qualifications.
What you'll do in the role
- Own the program plan and tracker for each assigned pharmacy launch, from signed agreement through go live. Maintain the go-live readiness checklist and a risk and issue log, and coordinate clinical, compliance, analytics, and finance teams to keep milestones on schedule.
- Track Contract Pharmacy Services Agreements (PSAs) and addenda through execution: maintain status, route drafts and redlines to Legal, collect signatures, and keep the contract repository current.
- Prepare licensing and registration packages for review and attestation by the pharmacist-in-charge or Director, including state Board of Pharmacy licenses and permits, DEA registration where applicable, NPI and NCPDP identifiers, and accreditation (e.g., ACHC, URAC). Track renewals and expiration dates.
- Track payor and PBM enrollment and credentialing applications for pharmacy locations and service lines: assemble documentation, submit applications, follow up on pending items and rejections, and log status and dates.
- Set up and track wholesaler accounts and contract pharmacy registrations, and coordinate pharmacy system configuration and testing (e.g., PioneerRx) with pharmacy, IT, and vendor teams ahead of go-live.
- Serve as the day-to-day program coordinator for the community health center partner during launch: send agendas, capture minutes and action items, follow up to close them, and escalate blockers to the Director.
- Draft and maintain standard operating procedures (SOPs), policy documents, and training materials.
- Report launch metrics to the Director (for example, days from signed agreement to first fill, and open items by owner and age).
- Perform other duties as assigned to support the Pharmacy team.
Education & Licensure Requirements
- Associate's or Bachelor's degree in healthcare administration, business, pharmacy, or a related field preferred; equivalent experience considered.
- 3-5 years of experience in pharmacy operations, specialty pharmacy, pharmacy implementation or project coordination required.
- Experience launching or onboarding pharmacy locations preferred.
- Experience with pharmacy accreditation preferred.
- Experience with pharmacy payor enrollments preferred.
Other Skills or Qualifications
- Working knowledge of the Federal Drug Pricing Program and contract pharmacy arrangements preferred.
- Demonstrated ability to run multiple concurrent projects from a plan or tracker, including milestones, dependencies, and risk and issue logs. Experience with a work-management tool (e.g., Monday.com, Smartsheet) required.
- Proficiency in Google Workspace or Microsoft Office, with strong spreadsheet skills (Sheets or Excel). Experience with pharmacy management systems (e.g., PioneerRx) a plus.
- Clear written and verbal communication, including meeting summaries and status updates, with the ability to work professionally with internal teams and external partners.
- Strong analytical skills: able to reconcile data across sources, spot gaps in applications before submission, and track dependencies across teams.
- Ability to work independently and collaboratively in a fast-paced, mission-driven environment.
- You’re able to travel up to 20% (there may be times this requirement will be slightly higher or lower).
Here's what we'd like to offer you
- Equal investment and support for our people and patients.
- A fun and ambitious start-up environment with a culture that takes on important things, takes risks, and learns quickly.
- The ability to demonstrate creativity, innovation, and conscientiousness, and find joy in working together.
- A team of highly skilled, incredibly kind, and welcoming employees, every one of whom has something unique to offer.
- We know that the overall success of our business is a collaborative effort, and we strive to provide ongoing opportunities for our employees to learn and grow, both personally and professionally.
- Full-time employees are eligible to participate in our benefits package which includes Medical, Dental, Vision Insurance, Paid time off, Short- and Long-Term Disability, and more.
We are an equal opportunity and affirmative action employer. We embrace diversity and are committed to creating an inclusive environment for all employees. Applicants will be considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, disability, or veteran status.
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