Maintenance Manager in Whistler, British Columbia at Pan Pacific Whistler

Do you want to experience the lifestyle in Whistler, BC - Canada's premier ski resort town?

Pan Pacific Whistler is seeking a for a skilled and proactive Maintenance Manager to lead our maintenance operations and ensure our hotel facilities are maintained to the highest standards. This is a full-time salaried position, with competitive benefits and employee discounts. f you're interested in joining our team, apply today!

JOB DESCRIPTION:

The Maintenance Manager is responsible for overseeing the day-to-day operations of the Maintenance Department by leading the maintenance associates, coordinating all repairs, maintenance and preventative maintenance and maintaining contractor relationships. He/She/They will assist the Director of Engineering in ensuring that Corporate, Hotel and departmental goals are met and exceeded.

RESPONSIBILITIES:

• Conduct daily relevant communication sessions to ensure that associates are totally appraised of operational issues, guests’ feedback, and follow-up
• Function as a business partner with other operational business divisions and supporting units to meet/exceed hotel’s goals and objectives
• Set-up, co-ordinate and implement the Process Improvement Program in the department
• Maintain and improve emergency procedures including fire, life, safety and sanitation standards in accordance with the hotel standard, international and/or local requirements
• Plan, implement, measure and teach profit enhancement programs in all the areas concerned
• Prepare and implement the annual business plan and department budget to meet/exceed the hotel's objectives
• Interpret hotel financial reports to further improve profits
• Identify, negotiate and teach associates on how to work with suppliers/vendors to provide products and services that support and comply with the hotel's standards
• Work jointly with the Hotel Finance Department to implement purchasing and inventory control policies & procedures to meet/exceed the hotel's standards
• Keep abreast with local and global industry trends and create and implement action plans to incorporate these trends
• Coach, motivate, educate and counsel a team to deliver the service standards
• Identify and hire a team that has the potential to create, meet and exceed the hotel's goals and standards
• Develop a team that is multi-functional and self directed
• Empower associates who meet quality standards to make decisions that will further benefit and enhance guests', associates' and owner's satisfaction
• Create and implement a succession planning program for all associates
• Conduct preventive maintenance audits regularly with other departments, to ensure that the hotel's standards are met or exceeded
• Fully understand the overall hotel profitability model and constantly seek new opportunities to improve
• Complete all monthly reports relating to Property Operation Maintenance, Energy Expenditure and Capital Expenditure
• Organize weekly and monthly inspections and meetings to cover all areas including fire & Safety, Rooms and associates’ facilities, grounds, recreational areas, etc. to ensure that standards and upkeep of facilities meet and exceed the hotel's standards
• Conduct feasibility studies and implement capital improvement projects to ensure that the hotel's facilities retain their intended functional capabilities and aesthetic value
• Carry the emergency phone overnight alternatively with others leaders of the Engineering department, answer calls and act accordingly, some emergencies may require your presence.
• Any other tasks or projects as required by the Director of Engineering or the Director of Operations